Is there a disconnect between Blizzard and the community?

Here’s another from our SL champion (at least today). As the OP it begins:
https://us.forums.blizzard.com/en/wow/t/why-am-i-spending-15-for-a-monthly-sub-if-youre-gonna-timegate-eveything/770398
. . and to highlight one of the top bullets:

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