I’m sorry, Combustible, but they did not instruct you to post here. What they said was:
“I would encourage you to voice your concerns on the forum threads you linked, since that is the best way to provide feedback to our developers.”
The threads you linked were in the Bug Report Forum as well as the Seasons of Discovery forum. Please note, this is not considered a bug. The items appear to have been removed in connection to Bug Exploitation. Customer Support has no involvement in the process and cannot assist.