Increased WoW ping from Singapore (Oceanic realm)

[Miaataa-arugal]

Hi, many players from Singapore (ISP: Singtel) have been experiencing an increase in overall latency to WoW Oceanic servers. Usually ranges from 100-120ms and now it’s at 220-240ms with occasional packet losses. Noticed this occurred ever since the latest patch with AB was deployed

[Arawynn-jubeithos]

Same thing for me. Also on Singtel. Can share a WinMTR if needed.

[Kaldraydis-1147]

Hey there,

Lets go ahead and grab a winMTR so we can further investigate the problem. Here are the instructions:

1. Download the tool from this page
2. Enter the game IP into the “host” field. The IP address for our games are listed on the winMTR instructions page
3. Start the test and play the affected game for at least 15 minutes. Ensure the problem happens while the winMTR tool is running.
4. After recording the problem data, click “export text” and save the winMTR file in an easy to find location.
5. Once you have that made, open the file. You’ll need to copy and paste the contents of the Text document into the post, and put four Tilde (~) marks above the winMTR. It’ll look like this:

WinMTR goes here

If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).