This is a good comment, specifically the last portion.
I see a lot of discourse of Horde players rallying to defend or rationalize events because, well, they didn’t have any choice in the matter and it’s a manner which to abscond blame that many Alliance players feel.
It’s why Taurajo gets thrown around so much because, well, it helps rationalize / defend the indefensible when in truth no one wins anything here.
Alliance players still feel victimized because they have, repeatedly, been the end of the stick with settlements getting sacked over and over, losing pretty much every battle until BfA, and when they even win it’s never a good win.
Meanwhile Horde players whom have pride in their faction and identity are just made either into warmongers or supporting colonizing Orcs over and over again. Players cannot discuss these with good faith because they are, at heart, insane positions to be in and impossible due to bad story and unrealistic narrative to make any sense of the blame game.
Does it feel good to Alliance players that the only time they can win a small battle is when they lose a major city (Darnassus, Gilneas, Southshore)? No.
Does it feel good to Horde players that they only gain positivity after they, yet again, have to come to terms with being forced into literally the villain faction as their NPCs color the entire Horde, once again, as the aggressors.
No, we all lose. We just don’t realize we’re both on the same side.