Update, items restored…zero
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all fake news… they were probably told by management to lie about the items being there… in the mean time, we continue to pay the sub in hope for restoration. it’s ok, they really respect our time, for real, trust me bro…
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I am livid now, thousands of crafting mats from each expansion, some pets, a few mounts, tons of BoEs, bags, and other items gone. Today I got back:
17x Talador Orchid
86x Frostweed
71x Starflower
68x Blackrock Ore
463x True Iron Ore
where is all my Khorium, titanium, cobalt, saronite, etc.
I really hope this is just the first round of restoration but if not, then blizzard really owes compensation to everyone. I have been playing since right before wrath launched, I have thousands of great Memorys from this game of a good chunk of my life. I had been hacked in wrath and reported it to a GM 3 hours later I had all my stuff back including what they had taken from the guild I was in but with this after about a month this is all I get; it is simply inexcusable.
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I don’t know where Fuzzybuddy-Elune pulled the info from, but for myself I have Altoholic (in-game display) and WoWthing Collector (uploads data to wowthing.org). Problem with this, for me, is that if a slot goes empty the addons will update accordingly. No way to access any past history.
I really should have kept a spreadsheet, but in fairness no one expected this in the twenty years of this game. My account certainly never had it happen before and it’s just as old.
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you need to keep backups of the altoholic lua file in the WTF folder. with that you can restore the file, load the game and see what was in the GB at the time of the backup
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Hundreds of items gone…I was returned two whole rousing fire! I understand bugs happen and restoration isn’t always possible, but it is honestly kind of insulting to consider this any semblance of resolution.
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There was no actual restoration done. They just pretended there was, sent us some random items that may have been in our guild banks at some point, and lied about it. I doubt any actual work was put into it.
I’m on the luckiest edge of this. I mostly just lost stuff like…various elemental motes and such from old expansions. I didn’t have anything of actual great value in my guild banks.
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why do you still believe you are gonna get more incoming mails ? dont you realised all of us been taken for a ride ?
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8 tabs of GB items from mats to rare gear or drops, basically 7 1/2 tabs went missing & they only sent 3 items in the mail so far. Guess they don’t have a server database backup of the Guild banks before the patch to easily copy & paste the data over. 
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Blizzard has posted about their intended resolution: Incomplete restoration of missing items.
Today I received my compensation for my 7 tab guild bank that was absolutely filled with crafting materials from multiple expansions, stacks and stacks that would take me months of constant grinding to restore. The compensation? 32 chemical blasting caps.
For years I have primarily been a casual economy player, stockpiling materials so I can craft and assist my guild in crafting most anything at any time, this has undermined, devalued, and erased entire years of progress and I’m left wondering if my gameplay isn’t restored then where is my refund for years of subscriptions? How can Blizzard act like they’re trying to do right by their players and restore the quality of their game when this is the total sum at which they value our time, which we pay them for the privilege of using in their game?
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Misery indeed. Max tabs, Nearly full bank of a mix of everything (mats, toys, pets, food, weps) over all expansions gone…returned = 2 red helper box pets.
I’d rather them say sorry you get nothing than this BS of a “fix.” Kinda feel gutted all over again.
edit No more mass storage in my future. I’m already a dummy, no need to add insult to injury.
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I have automated backups setup for all our computers and pulled an 8-11 snapshot of my WTF folder from my backup server when this happened. I wrote a python script to parse the ArkInventory database from that backup and compare it to a current copy of the database with the missing items.
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I’m beginning to wonder if I’ll get anything restored… 3 guilds, nothing. 
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Shame on Wowhead, Icy Veins, other WoW/Gaming news sites, streamers, and youtube commentators that completely ignored the issue, too.
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I can’t fault CS for lying about this. I know how it is when It’s lie or get fired. Whoever is at the top of this should be ashamed and resign.
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I was charged for a 6 month renewal. My bad, I wasn’t paying attention to when my sub would be up and need renewed. If you are on the fence about unsubbing, take a look at your account to see when your sub is up and note the date. Don’t be a dum-dum like me. 
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I’ve often wondered what would have happened had they did. I guess when something doesn’t affect you personally it doesn’t matter much more than saying something akin to oh, I’m sorry that happened and not giving it a second thought.
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Same here nothing restored yet. 8 tabed guild bank CLEANED out.
Alittle ginfo my guilds name is Crusäder Knights have 132 members 9 connected accounts of ownership of 15 accounts. Aquired 8th tab 07-04-14 along with the stay classy (all on my own) achievement same date. been playing and collecting since Vanilla. Had that entire 20 year collection wiped out by a blizzarrd BUG and not a HACKER. Its why I canceled and will not reactive until full items restored 14 of my 15 accounts… Blizzard again you my own this product but blizzard dont own my TIME and like any good employee I want PAID… I ran time on my 1st accounts I have total of 1286 days 2hours 56 minutes as of this post… thats just 1 account I have 15
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Overall we lost about half of our guild bank, which was filled to the brim with crafting mats from various expansions, most of them nearly max stacks. At least 5M gold worth if I had to guess.
Similar to others prior to the items going missing we had noticed we couldn’t move or split stacks of certain items in the guild bank. Then later on those same items disappeared.
Today guild master logged in and received two mails from the Postmaster with:
99x Goblin Rocket Fuel
173x Truesilver Bars
What a joke
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It certainly would have brought more attention to it, and maybe, just maybe, gotten more responses from blues.
Even if they’re not affected, many people who watch their vids, streams, and weekly round-up podcasts are.
To me, it feels like if the coffee shop across the street from your local TV news station was on fire, but they didn’t bother to cover it because it wasn’t on fire the last time they went there. Then they parrot a press release from the local fire department PIO three weeks later saying, “While 75% of the shop burned down, there’s still sidewalk seating outside, and they’ll be open with a limited menu on Monday!”
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