Hmmmmmm, so it’s coming up on Christmas and there is STILL no Blue “follow-up” post?
@Blues/powers that be: is it really asking too much to get some sort of clarification, so players can at least get some sort of closure (one way or the other) on this issue?..
example "yes" clarification post
example "no" clarification post
…either one of these examples would work, just a simple “yes” clarification post or a “no” clarification post is all
Just a few sentences providing some finality/closure to the issue? Doesn’t seem like a big ask to me
I’ve been playing on and off since 2006. Some of the players in this thread have been loyal players since 2004. I think the absolute bare-minimum common courtesy thing they could do is to SAY SOMETHING to put the issue to rest (one way or the other)…
I think it would be rather cruel of them to still be keeping us in the dark/giving us the silent treatment by the time new year’s 2025 rolls around, having some sort of finality/closure before starting the new year would be better than sitting here twiddling our thumbs (…and possibly wasting our time?) posting in/visiting this thread
Why do we even have Guild Banks if they aren’t safe and items can just disappear permanently? This isn’t a case of items being gone for a month—they’re gone forever. How is that even possible? What’s next, disappearing characters?
I had full tabs filled with rare items that took me countless hours to farm, and now it’s almost empty. A simple “sorry” wouldn’t come close to compensating for the time and effort I’ve put into this.
This kind of issue makes it hard to trust the game and the system.
I took a 7 day break from posting about this, but I am back and still in this fight.
I will continue to post here, on X, and on YouTube about our deleted Guild Bank items.
Ultimately, I expect Blizzard to continue to be silent and never respond to us. Also I don’t believe they will restore our millions of deleted items. My belief is they are too embarrassed about this gross data loss and will never acknowledge it, other than the OP.
But I “lost” (I didn’t lose anything: Blizzard deleted/lost it all and blamed it on a bug) too many items, too much value, and too much time to give up, so I have to remain hopeful.
It’s always been thus, you know. You don’t possess anything and can’t store anything offline against the possibility that Blizzard will screw up. Or just decide to turn off the servers, or pull out of your country, or delete your account on purpose or by accident.
They’ve demonstrated there are shocking limits to their competence and commitment. That really should lower the bar considerably on how much you trust them.
Either you trust them enough to keep doing business with them (either because you think this was a one-time deal and not likely to recur, or because you don’t really value what you might lose enough to walk away); or you don’t trust them enough to continue to use their services and you end your association with them.
I think the act of Blizzard moving this from the General forum to the Bug Report forum speaks volumes, despite the fact they won’t make an official post, months after the OP.
It’s not a “bug” anymore, right? It’s been fixed, right? Then why put us in the Bug Report forum other than to bury us?
Already have stopped paying them and playing half my toons. I have two accounts. I let the sub run out on the second account and I’m not renewing it. Those toons have not been played since all this started.
This account game time runs out in Jan. It was on a yearly sub. I canceled the sub, just waiting for the game time to run out. Yes. I have stopped paying them and stopped playing half my toons and hardly log in to the game any more on this account.
Not getting my hard earned $$ is only part of the punishment. There needs to be stronger laws protecting online gamers.
It’s rather ironic, isn’t it? Originally we had the main thread in Bug Report. Then when Blizzard stopped ghosting us the first time around, that thread was locked just a few days later and anyone posting about the bank heist would either be corralled into here on General Discussion or face a forum vacation.
My theory is that the company has decided enough time has passed and moving this thread to Bug Report won’t affect anything beyond sending affected returning players to The Maw (which they then can keep continue ignoring).
I lost 7 full guild bank tabs (98 slots x 7tabs = 686 slots; many slots stack in lots of 2000), packed with 19 years of gathering mats, dungeon run mats, raid mats, professions crafting mats, timed daily crafts, gear, toys, pets, and many others.
I paid a subscription fee those 19 years.
Why are Blizzard employees and content creators not talking about this? Forced censorship?
It’s all data, the entire game is data. Players pay to access Blizzard’s data, and the most basic task a data provider has is to keep data secure. Data was lost, and that’s terrible, but more importantly the data provider hasn’t shown that data loss is a concern at all. What other data, besides the bank logs, the reputations, titles, pets, has Blizzard failed to maintain despite selling access to it, that we don’t know about yet?
I don’t typically condone feeding the trolls, but if you’re not bothered by what happened, or you think their blue post is a satisfying response, or you think it’s just pixels and people should get over it, why are you even here??? These “insignificant pixels” can be converted into gold, then into a token, which costs real money, therefore these items have real value. Not to mention people have been paying to collect/farm/make those items in the first place.
If you’re just here to be unsympathetic, this isn’t the place for you. You’re the kind of person to go to Alcoholics Anonymous and tell everyone “it’s just a drink, get over it, it’s not that big a deal.” Contribute something helpful, be a decent person, or just go pester another thread.
Thing is, this time it was the Guild Banks. Next time, it could be our personal banks, our bags that we carry on our characters, the Warbands bank, the Void Storage, the places that hold the information on what pets, mounts, titles, toys, mogs, achievement, reputation, currencies . . .
They lost our data, which means they could lose any of our other data. All they would say is that they hope they don’t again. Hoping is nice but not at all reassuring. Doing what they can to protect our data, to make sure that backups are made and kept safe, and that they are ready to put back the backups as soon as a large data-loss has been detected, and letting us know that, would be a much better start.
At the heart of it is that they don’t take our data seriously, that they won’t promise to do better and they have shown that they will NOT make it right when they do a huge OOPS. A company that many of us have trusted (to some extent) for years has now shown that anything you have and anything you acquire (including thing you may have paid real money on) and earn in-game doesn’t matter to them anymore.
That one is a consistent troll that from what I see mostly posts in this thread, and only posts to antagonize others. Also we’re probably targeted the most because; there’s thousands of affected players, there is no resolution in sight, and some people have literally nothing better to do with their lives than troll and harass others. Best to pity them and move on.
Tell that too the player that lost a TCG Magic Rooster Egg mount cause of this glitch…on the right server that mount alone is worth 10 Million gold…Blizzard really screwed over the player base with this mess…
I understand data loss happens, and sometimes unforeseen bugs and mistakes happen, but their response has been just “oh sorry. anyway we’re not going to do anything about it, keep giving us money though”. If they lost the data and made it up to players with any kind of compensation, it’d at least satisfy a lot of people affected. I want my items back, but if that’s not possible, I want something. Fifteen years of playing, seven tabs, and not even a genuine apology.
When your entire business runs on nostalgia and FOMO, and people can’t trust that you won’t just delete the things they’ve earned with no recourse… yeah. Feels like the start of a death spiral.
With this new bug where all of my Gbank TWW BoEs are now BOP (Showing BoP in the gbank right now). This is the 3rd time I have had items lost or destroyed in Banks since TWW, and the 2nd time in GBanks.
1st: Blizzard Bank Heist empties the bank
2nd: MSFT/Blizz turns a few BoEs to Soulbound in my Warbank, seems forgiveable that these were meant to be BOP and had just been “fixed”. Only a couple of BoE trinkets changed, so it wasn’t a big deal to me outside of principle. I am already VERY weary of things going wrong in our banks.
3rd: Every TWW BOE (not raid, not quest rewards, just random BOE drops) in my GBANK turned from BOE to BOP, not soulbound, but BOP. This, after I was ASSURED that the GBANK in particular was SAFE to use. Similar BoEs in my WARBANK did not change.
I WAS TOLD THAT IT WAS SAFE! As part of the “fix” of them stealing my bank, they assured us it was now SAFE again to use the GBANK…and they F’d me again in the very same place. Yes, I consider these items DESTROYED, as they cannot go to any alts not in my guild, and the alts that would need them can’t join my guild from their servers. I cannot sell these on the AH. They are basically grey trash to me now.
Have you tried an experiment to see if it’s a visual thing (like where the battle pets are/were just showing as cages, but only in the guild vault)? It obviously may end with a “lost” item, but currently you’re in that situation anyway - but try taking something out and see if it retains that BoP status/switches to soulbound when you pick it out?
