Fyr'alath/Nasz'uro cannot be upgraded at the upgrade NPC after using Scale

Zero updates, Zero feedback, Zero care in the world.

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I heard if we all update our preorders to the most expensive item they fix this for us on an individual basis.

Have you guys maybe considered having a realm that the public can access and test your upcoming patches to avoid things like this?

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Why was this not fixed when reported on the PTR? It was a known issue and if you knew it was broken, not fixed, in the very least should have been in the patch notes to stop people from wasting their time.

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Remember that they cared more about Plunderstorm then Retail. At this point, we are probably an afterthought. As customers, we need to make sure to keep that in mind next time we decide to spend money/time on anything Blizzard vomits out.

They can’t spare 1 dev he has to make that side quest in TWW that will reward a pet, in no way shape or form can he come a floor down and fix this on retail servers in matter of minutes.

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While that may be true what would be super easy is make it so the item bought to increase the ilvl instead of putting the weapon at 502 puts it at 535 with no need to upgrade since they can’t figure out how to fix their own code. The upgrade item works so the only code they’d need to change is the value it assigns to the weapon when used.

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All I want is an answer to why this was reported in PTR by several people, Left unfixed and then made it to retail like this. Almost 18 years playing this game and I’ve seen some screwups. Things happen. This however, There is no acceptable answer that can be given for why this was overlooked and not handled.

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Can we get an update on this at the very least?

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I reached out to Blizz on twitter this morning and was told “No ETA but we are aware of it”

Edit: What is even more frustrating is that they were made “Aware of it” in PTR >_>

i mean, in some cases (im not saying that this is the case here) but in some cases, they do actually fix it on the PTR and then when they push it onto the retail servers it breaks again but with something else interfering. Again, not saying this is the case here or defending them, but it does happen.

They never fixed this on PTR, it was a known issue up until launch of patch.

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There’s no answer.

Obviously they don’t want things like that to happened.

Knowing this it can only mean 1 thing, it’s a mistake.
There is a deficiency in their reviewing process either inherent to the process itself or someone didn’t do their tasks while it was believed they did.

In the end, someone simply didn’t do something and here we are.

Going forward they’ll have to improve their review process and/or sanction the person responsible if the circumstances calls for it.

But none of this is our business to know to be honest.
We can only point out that this is unprofessional and incompetent.

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It must not be an easy fix otherwise it would of already been done.

but it IS an easy fix just give up and make the scale give a 14/14 if they cant fix it in a timely manner. it gives a slight “leg up” for crest cap but that has almost no actual effect in the long term

The sheer lack of competence here is actually very concerning. Retail aren’t the only ones with issues. Cata classic is going through IMMENSE problems right now too. We have MoP Remix which will likely be broken as hell and we inch closer and closer to War Within’s release date in just a few short months with barely much in Alpha right now.

Option 3: Developers knew it was broke and needed more time to fix it. Management knew it was broke and said “we are hitting our release date no matter what.”

And guess who won that discussion?

Never time to do it right; always time to do it over.

You’re potentially correct with this assertion, but the big thing is that if this was the case, they could have communicated it as well as an ETA so that players could make individual, informed decisions on where they want to spend their currencies.

The way this has been handled, if that is the case, has only served to make it much worse (for them as well as the players).

24 hours later and nothing?

If management cared about what the players thought, they certainly could have.

If.

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