Free/Reduced Transfers Off Area 52?

Support Customer Support
1

Can we just get free or reduced cost server transfers off Area 52 since you all can’t figure out how to keep the server up for a full week?

Like many other threads note: 1-3 times a week we get kicked out of nowhere, the server is the only one ever offline, and then, like now, we get stuck in the “Character not found” loop. Right now ALL of my characters–not just the one I was logged into, but ALL of my characters on Area 52–are showing as “not found”.

I’m pretty over having to sit here for 20-45 minutes 1-3 times a week waiting for my characters to be found again. I would like to move to a stable server, but would prefer not giving you all $150-200 to move all my characters because you can’t keep the server healthy. So, how about free or reduce server transfers? Hell, may even help with the server health.

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3

If that is something you are looking for it would be best to post in the General Discussion forum or submit a suggestion in the Support interface in-game.

Generally speaking, that is unlikely to happen. If something is causing an issue for a realm or a set of realms we don’t usually facilitate the abandoning of the ship. We work in figuring out what is wrong and fixing it.

That can be frustrating as even once the issue is figured out it may take some time to figure out the best solution, but they will do so as best and as quickly as they can.

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