Please Please CS Help me find Human response on my Appeal i am so much upset because of this.
i got 2nd response after 3 days same as before how it is even possible that 3 people from different location gets accused at same time same reason and did same thing bought leveling boost all i want proper human investigate this please help i am stuck because getting automated replies on my appeals please someone from cs help me i asked them before buying level boost because i know someone got banned after buying boost and booster is still boosting so its not he is doing something i am 101% sure its false positive as 1 friend of friend got unbanned month ago. and he was banned to after buying level boost its my last hope from CS that i will get proper logs checked by human
Every appeal is investigated and responded to by a human.
Where did the gold come from?
You arenât. You are getting templated responses from a human.
Blizzard doesnât think so if youâre appealed several times, there is enough evidence in their logs. Theyâre not going to tell you exactly what they found though.
You haveâŚ
All responses are by humans. They just use templates.
They do investigate. They look at the logs, before giving the verdict to either upheld or lift the action. If they have said they have upheld the decision, then there was something within the logs that confirmed you were in breach of the policies.
Long story short, Blizzard doesnât use AI or Bots to investigate and respond to appeals. They all manually do it with actual people who work at Blizzard.
Only those spreading misinformation would think so. Sorry, we are not wrong.
Wow arenât you a charming person - do you want help, or are you here to spread more misinformation and argue?
Been on these forums since 2010. I do know.
You know, responses like your are becoming more common. Got something to hide do you?
Firstly, this is a player to player help forum. It is our guide here to help with navigating Blizzard support, explaining policies, etc, with the guidance of the Support Forum Agents.
Secondly, I would avoid trolling the forums. Just because you may see a YouTuber making stuff up to get views, does not mean it is actual facts.
Thirdly, the Support Forum Agents have no involvement with the appeals. They can not escalate tickets, and they can not change the outcome decision.
no i am sorry if my words hurt you but i am too much upset right now its been 4 days i am unable to play and i dont know what to do i am sorry
They didnât.
Nobody on the forum can escalate your issue. Your only recourse is via appeal ticket - so if they have told you no more appeals then Iâm afraid thatâs it.
Regarding false positives - theyâre honestly not very common, a very small percentage of the overall number of accounts actioned in that particular wave.
You had a thread like this over two days ago, the CS forum has no power in dealing with appeals. All appeals are handle by humans, regardless of what you read on reddit.
Your words, despite being inappropriate (calling names isnât necessary) are simply incorrect. Thereâs no need to attack those who are providing you with correct information.
Account appeals are templated. They do not provide custom responses to appeals, only templates. Itâs been this way for as long as I can remember.
As already mentioned, you only have one avenue to send your appeals and thatâs by putting in a ticket. There are no other options.
Additionally, reopening a moderated thread IS against the rules as is discussing account actions. Thatâs technically two rules youâre breaking with this thread.
yes as i said i read many posts on forums i know they use templates but if you were me and know you did nothing and still get same response what would you say ?
In forums people just not going to trust me and telling me that my pc maybe have something i dont know or windows 11 have something or its maybe few months ago i did something something type of replies
why i am 101% sure its false positive is there are few people got banned for same thing buying level boost and gets the ban next day just because of this i made ticket before ban and ask about it and got this reply
Thilaedil
Greetings Zohaib!
I am Game Master Thilaedil, summoned forth from the very code of Azeroth by your unwavering commitment and boundless passion. Your call echoes through the digital realm, guiding me to your aid in your epic battles. á(â˘Ěâ¸â˘Ěâś)á. Thank you for reaching out. I completely got your concern, and Iâm really glad you checked in with us before making any decisions. Itâs always better to be safe!
To clarify, purchasing level boosts or other services using in-game gold is not a violation of the Terms of Use. You are absolutely allowed to engage in these kinds of trades, and you wonât receive any penalties for doing so.
That said, just a friendly heads-up, while itâs not against the rules, these types of services are unsupported, meaning that if something goes wrong (for example, if you get scammed), we wonât be able to restore any lost items or gold. So always make sure to deal with players you trust and stay safe out there!
Before I go, I couldnât help but notice that youâre one of our Veteran players. We truly appreciate your long-time dedication and passion for World of Warcraft. Your ongoing support means the world to us, and weâre incredibly lucky to have players like you in the community. Thank you for being an inspiration!
If you have any other questions or need anything else, weâll always be here for you. Take care and enjoy your adventures in Azeroth!
So now there is only me know that i did not do anything wrong and still getting templated response that This penalty has already been upheld. Any further requests on this topic will not be reviewed.
now i am alone in my room shaking right now thinking what i can do ? nothing all gone i lost it without any wrong doing i know i am some unknow guy you all are reading and will forget after few minutes i am angry i am sad but who cares why i am sure there is no human other side of appeal is because if there is human he can clearly see i am innocent i wish 10 years forum legends feel the pain i am in right now
Just for the sake of having point it out:
Just because you think a human will automatically do what you want isnât true. Like with someone on a phone, you canât talk to someone into doing something against their job rules. If their job say they canât do X because of Y, theyâre not going to do X because you talk to a human.
The myth that talking to someone will get what you want isnât true as there isnât a guarantee youâd get the outcome you want just because you think a human will see what you want them to see. They only go by their logs - black or white: If the logs show someone did something, they apply actions. If not, nothing will happen, and you wonât know even that they looked at your account.
I get that people prefer to imagine that the templates being used means that their issues(s) were not looked into. Unfortunately, if it were truly âautomatedâ, youâd not be waiting for 4 days for a reply. It would be instant.
Yes, I get that you feel youâve done nothing wrong. I get that you took a chance with boosting and that there was likely some illicit gold at play (as you have zero way of being 100% sure) and ended up getting caught up in a mess.
However, none of that actually matters on the forums. There are NO, zero, absolutely none of the people who handle appeals here. They are ONLY available via ticket.
Tickets are your ONLY recourse. Iâm capitalizing the words as you donât seem to feel that it matters. Like posting here will change the outcome of a team who isnât here reading your posts.
Iâm sorry, but this can only be handled via the appeals ticket.
You say you know you have done no wrong. The correct words should be âI believe I have not done anything wrongâ Just because you believe it to be factual that you say youâve not done anything wrong.
Blizzard has evidence that you did do something wrong. And no rule lawyering and trying to shift blame to someone or something else is going to help your case.
the gold i paid him i made from auction house with professions so my gold wasnât illicit and for the booster i traded gold is known by us since dragonflight and he is still boosting people.
i know but you know we are humans and we believe in hope even 0.0000001% chance or even 0% someone from higher authorities might see this maybe and ask the proper investigation department to check properly.
So you are saying 3 different people from 3 different locations bought boost (2 known each other) and 1 stranger doing cheats and hacks ? and why on earth someone using unauthorized cheats codes or hacks make ticket before ?
ye they have evidence of something never happened all i can say is because of getting levels to faster the system thinks i am doing something wrong and punished me
Itâs actually still a zero percent chance. The forums are not a place to plead your case.
You are just continuing to post about an account action which isnât even allowed. So breaking the rules to try and prove your innocence, seems silly to me.
Best of luck with your ticket.
thankyou i know brother its not something forum mvp can help me you can guide me the correct way and its only appeal thanks for your replies
maybe someone else read this have power and care for justice and help all i want just 1 proper investigation thats all i have no other way to go thats why i was asking help here
Even with the appeals process, it is not a place to plead the case. It is their incase Blizzard has made a mistake.
Sorry Perl, was just adding on.
As had been said before, no one on the forums handle the appeals or part of the that team look at the forums whatsoever. THe blues here ainât link to it, nor can they tell the appeal what they should do.
If the appeal team said no more appeals will be looked at, then thatâs their final answer.
So thatâs mean i just sit down and do nothing for it ? even i didnât done anything wrong?
You have done the two things you can do:
- You have appealed and are continuing to do so, politely, I assume. You can appeal until they tell you that you are risking your Bnet account by crossing to GM harassment with too many tickets on it.
- You can consult the Information Desk that is the CS forum! Here. THe most that can happen here is some clarification on how to appeal, and you MIGHT get a blue who can shed some light on your infraction. You have done that and there is nothing left to do but see if that happens.
Even if a Blue sheds light on the nature of the infraction, it wonât change the fact this only gets appealed or overturned by tickets. Just be prepared that for Anti-Cheat penalties they really donât share much info on what, when, and how they caught someone.