If Game Masters are not given approval to change things, it means it’s something that the QA team and WOW development team need to fix. There are issues where if a Game Master changed something, it could break other things going forward - so we generally have to wait for the QA team to investigate a problem, test some solutions, and find solutions that are safe for Game Masters to perform.
In other situations, there are problems that the QA team investigates and finds a solution that will fix all affected players without Game Masters needing to do anything so they ask us to hold off and wait for that.
The game is extremely complex, so it’s not always a process that happens quickly or in a straight line. Sometimes we get told we can’t touch something, then later it’s discovered that doing something different will work and that we’re safe to do that instead. This can make it look like Game Masters are being inconsistent in the way they respond but often it’s just because of how often things can change.
(that’s not to say that a Game Master can’t be wrong. We make every effort to avoid mistakes but there’s a human at the controls and we all have off days)
so… uh… yea, maybe that was more than you wanted as a reply. Thanks for coming to my KALTalk 