Don't get screwed by account merger and consolidation

Community General Discussion
123

So my set up was something like this…

Bnet1, WoW1
Bnet2, WoW2.

I wanted WoW2 moved from Bnet2 to Bnet1.
They did that pretty quickly.
And in the process lost mounts, mogs, etc, but mostly from WoW1…which I had indicated was the one I DIDNT want to lose from.

My goat mounts were gotten on Bnet1, WoW1…lost
My Pandaren Kite…gotten on the same…lost

The rep agreed it shouldnt have happened but DID

124

Uh, go look at “combine blizzard accounts” support article 2627.

Literally says “Combine Blizzard accounts”

“How to consolidate multiple Blizzard accounts into a single account”

[quote=“Rhielle-sentinels, post:121, topic:192088”]
So there’s no merger. It’s moving a WoW account from one Bnet account to another

Which is exactly what I’m saying is wrong.

People are arguing that nothing’s wrong, so your response to me is completely unwarranted.

Blizzard claims they’ll combine accounts, It’s stated on their own site. They messed up and a bunch of stuff is missing, they need to fix it by reversing it since they apparently never told OP that none of the transmogs, etc. would transfer over, even though they say they can’t do reversals.

125

Yeah, that is messed up. I’m sorry it got screwed up. :slightly_frowning_face:

126

I don’t think i will ever try this lol if it ever comes down to it - i’ll just create a new account and give myself gold for gametime if i ever end up doing that…after reading this thread

1 Like
127

fact is, you refuse to accept facts.

just because you want something to work a particular way, doesn’t mean it magically will.

all the standard rules apply.

…even to you.

3 Likes
128

The fact that a person did it for you. Not a program (which is really strange) most of us have two accounts, merged into one, not combined… what this person did was physically combine thus, losing most of your stuff as they went off the history of a new account.

I do know they have backups from people who “accidentally” delete their characters, gold, items, etc; but when it comes to accounts/combining and not merging (clearly the rep misunderstood.) This is irreversible and from what I understood, cannot get these back.

One cannot feel the pain (and hope one never does) when it comes to this.

129

Well, If you were on the phone with them while doing the process, Why didn’t you bring it up to them about Mounts, Pets, etc? I mean personally I would of def mentioned that sometime during the call. Esp. Titles/Mounts

If this was the case, I would blame Blizz tbh and tell them they did not tell you on the phone, however it is written in facts posted above what will/will not move over

131

I wasn’t arguing that nothing was wrong. I was clarifying where it says in the main article that it can’t be merged. And I specifically said that it didn’t make sense in Taienna’s case. So I’m not sure why you’re all bent out of shape.

As for combining accounts, yes, that is what happens. A bunch of WoW accounts are combined under one Bnet account. Is it poor wording? It is when it’s not even the main article and that small article you listed doesn’t even mention the correct details or link to the main article. Why there’s even multiple articles about it is beyond me.

We don’t know what clarification was or wasn’t given on the phone with the OP, so I can’t even comment on that. We do know that Taienna got screwed based on how things were moved.

3 Likes
132

Thats what the second call was about.
I saw all the missing stuff, called back and talked to a nice lady rep who was polite…agreed that stuff was missing that shouldnt have been missing…but said there wasnt anything that she could do. Whats done is done.

Im really irritated about it more because I didnt move the WoW account for any good reason. I just wanted a single login instead of two.

Someone misinformed me when i got the second account and said I couldnt dual box with two WoW’s under a single Btag.
That was a falsehood because I was just doing it a couple hours ago.
That was the only reason I had a second WoW under a second Btag to begin with.
I had them move the second WoW to the older Btag because after BFA dropped the performance was so crappy trying to dual box on one machine that I just stopped bothering.
Figured Id just have one login and play one account at a time…if i even kept them both open.

Turned out that you can dual box with two WoWs on one Btag account. just open one up, then the other. log in and your good.

So I lost my crap for no good reason :smiley:

1 Like
133

It is posted. But you missed something important. Here’s what happened:

Bnet1: WoW1

Bnet2: WoW1

Taienna did this:

Bnet1: WoW1 - WoW2

Bnet2:

So all things from Bnet2 stayed on Bnet2. And that’s fine. That’s how it works.

BUT… WoW1 and WoW2 are now missing things that were on Bnet1. Which makes no sense and shouldn’t have happened.

4 Likes
134

There shouldn’t even be a way for an account to be deleted.

1 Like
135

Id call it more of a massive waste of my time :joy:
I didnt need to have them make the move really at all…and had they uttered a single breath that even on thing on my older account might be lost Id never have done it.
Thank goodness the one bow mog I REALLY didnt want to lose is actually available on both WoW accounts now.

Id just warn anyone considering moving a WoW from one Btag to another to not do it If they have stuff they dont want to risk losing.

136

Exactly!
WoW1 shouldnt have lost anything…or not much…but it was actually the one that suffered the losses from what ive been able to tell…and a monk that was on WoW1 ended up on WoW2…

1 Like
137

So it’s kinda like the account casted /vanish never to come up again… I see now, and that does suck :\

least it’s in the past now, except for OPs situation

1 Like
138

:joy:
For me the biggest gripe was that pandaren kite mount.
I dont want to bother with it again, honestly. But I liked having it.

142

If they’re using the term to describe the process, then yes, they’re using it, at the very least, imprecisely. I can’t find anywhere they’ve used the word merge in this context, though. Would you mind giving me a link to where you are seeing it?

143

When you combine two bowls of water, you aren’t somehow mashing two bowls together to make a single bowl to hold all the water. You’re just combining the contents of those two bowls.

The same applies to combing the contents of two Battle.​net accounts. You are moving the contents of one into the other.

3 Likes
144

According to OP.

145

Wow,this is good information to know.Never knew that would happen .

147

Not sure about anyone else here, but ANYTHING at all that affects any of my characters… I read, re-read, re-read again just to make sure there are ZERO surprises. Anything that can be interpreted more than one way gets questioned. I refuse to do anything with something that is that important to me without knowing the fine details before I even ask. It’s always a good idea to do your own research. Don’t get burned.

1 Like