Customer Service just ninjad a binding from our MT

But what would be the point of that if blizzard won’t intervene in these sorts of problems? Jejejeje

He just whining into the air anyway, right?

There’s an appeals process for a reason. If they really want this looked into, that’s the only way to do so.

Like who? A blue? Well, that’s not exactly an insult. Though I’m not sure how telling someone that this forum isn’t a ticket and they won’t accomplish what they’re trying to accomplish by posting here is somehow a bad thing.

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just want to point out (not that it makes it right or any better ) if the person who won the roll in game put in a ticket, even though the loot rules were known in discord, Blizz would go by their logs

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Yeah, I was thinking this while reading the post. If he didn’t make it clear in the text log, then I can see how someone else could believe it’s ninja looting. Even if the guy was in the call, he could’ve had it muted or miss heard the leader. That’s why it’s really important to state loot rules from the start in text and verbal.

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This is what Blizzard is going by.

Blizzard has no access over this and therefore has no logs of it happening.

If what you are posting here is correct, by Blizzard’s logs this could be considered a scam as any logs outside of the roll and giving it to someone other than the one who won the roll are not on Blizzard’s server.

Did he though? In most cases, the item is removed but no one gets it.

If we can verify a scam took place, we will take action where possible—this may not result in the restoration of lost currency or property.

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In most cases that is true. They make exceptions for VERY rare items sometimes. Ashes of Alar is another I have heard about loot redistribution on.

Normally though, you are right, the GMs just remove the item that was as the center of the dispute if a scam was determined to have taken place.

As others noted though, Blizzard goes by the logs in the game chat. They can’t see discord discussions. If the person who initially won the bracers wishes, they can appeal. If they remember the relevant phrases pointing out that the roll was a “joke”, and that it would still be Master Loot at GM discretion, they will want to point those out.

If, instead, the game logs show intent to give the item to the high roller, this might not be reversed.

It is VERY important to always state your rules clearly in the GAME chat.

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^^^^^ This as far as I know its all ways been this way .

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UPDATE blizzard said one of their GM’S were scammed by the person who won the “troll roll” and returned our binding and unbanned our masterlooter.

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I’ve been reading your thread over in Classic General Discussion and saw that. Good to see that the appeals process is still working :wink:

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did you look at the pic dude posted? there’s something not quite right with it i think.

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that’s why is important to always state any and all loot rules in game so this kind of thing doesn’t happen… glad that it was fixed for you guys but use this as a learning experience perhaps

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How so? It’s got the Blizz icon and is in a separate window both of which indicate a chat with a GM.

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it’s been a while since i’ve gotten a message while online from a GM. maybe i’m misremembering, which is possible, but is it the right color?

Pretty sure it is. It’s like the default whisper color, but with the Blizz logo. I mean, it’s possible to fake it, but I don’t get the impression that’s the case here to be honest :wink:

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It does look genuine. And there’s no way to get that Blizz logo in front of your chat lines without altering game files, AFAIK.

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Blizzard resolved the entire issue… Thank you.

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This is basically; We trolled as a guild, and got burnt as a guild,
Blizzard pls fix.

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But not really. What the guild did may not have been the smartest thing, but there would have been no issue if someone hadn’t thought it would be hilarious to try and scam the GMs.

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Thanks for sharing this update Cura. I’m glad the Game Masters were able to assist with this situation.

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