Just bringing this over from another thread in another place to explain something without further derailing a thread…
What is the purpose to hanging out anywhere on the forums? Customer Support, just like anywhere else on the forums, we all tend to hang out to meet people, discuss things about the game with each other, and to help outs. Thing though, Customer Support is more of a player to player help forum. Doesn’t mean we don’t have a place to go off topic, we have the CS lounge here.
One thing during my, I think it has been about 6 months, time spending here in Customer Support is that there is a completely different vibe than the rest of the forums. Everyone here is friendly with each other, everyone helps each other out, and nobody here judges anyone. It is just that one place from the rest of the forums where you know it feels like a good place to hang out when you need a break from the rest of it all.
Doesn’t mean we can just create threads here that are not intended for here, but with the CS lounge, we don’t need a lot of threads here.
With that being said, there is that sense of accomplishment when it also comes to helping a fellow player out when they come here seeking help. Even those who just come here to CS to troll the forums, but we all just leave that to the Centaur or the Panda to deal with mostly… some of the time…
And also, spending time here in Customer has taught me more about the policies Blizzard has set up between them, and the players. While some of them are grey areas, those ones are intended to be grey areas on purpose. But apart from that, with a lot of the policies set out by Blizzard, it is all done within a certain reason.
Like, Customer Support, we’re all pretty much here like a big family to some extent. Not only are we all here helping others out, we’re all also helping each other out, all while having friendly conversations with each other here in this lounge.