Costumer support dont want to do their job

[Thundertotem-blackwater-raiders (Thundertotem)]

@Chillidan-drakthul

You do realize Activsion fired 600 CS reps cause they decided they weren’t necessary.

You do realize you are misinformed.

@Vrakthris

That actually isn’t true. We had a reduction in force in 2012. While I am unable to discuss any details, Customer Support hasn’t otherwise had another one since.

[Vrakthris]

You do realize Activsion fired 600 CS reps cause they decided they weren’t necessary. So the ones who are left are probably over worked and trying their best.

Others have already said this, but that isn’t remotely true. That is one of the main issues with the rumor mill, there is no check for accuracy. Nor do folks outside the company really have all the details.

It’s probably a good idea to close this one. Thanks all.