Blizzard might not respond here on the forums but make no mistake, they know what is going on with their game. They have access to all of our collective feedback as well as a million other data points that we don’t have access too.
If they wanted to change the game in the direction that the “community at large” has been asking for, they would simply do it.
The bottom line is one of two things:
Either, the development has a problem with “One hand washing the other”
or, this is simply the way they want the game to be.
The game is exactly how Blizzard has designed it for a reason.
TL;DR-Blizzard is gunna do what Blizzard is gunna do.
A Community Council is not going to change anything.
My takeaway is simple. If there is something that still is worth playing the game for, I will. If not, there are multitude other games out there.
Blizzard don’t care how it “used to be” or “how we think it should be”. And I say that not with malice or discontent but just realistic acceptance.
Thanks. Have a great day and enjoy the holidays!
Note: This has nothing to do with any particular or current event but is just a general statement based on the style of development since after Mists.