Classic New Account Logic Update Proposal

[Fistopher-nightslayer]

Classic New Account Logic Update Proposal

I have an ancient battle.net account that I haven’t paid for WoW on in several years. I subbed just to play classic anniversary and can’t trade, use mail, etc for 30 days because it’s ‘new’ despite spending the last few months playing D2R, D4, etc. I’m simply asking that the ‘new account’ restrictions for classic be revamped.

Gauging new character restrictions based on only WoW activity during an anniversary launch is unacceptable imho. I implore you to consider updating the logic used to make this determination to consider a full 360 view of a player’s Battle.net account history before locking returning players out of critical functionality for 30 days.

I have been playing D2R, D4 etc etc. This is not a ‘new account’ as far as Battle.net goes.

Additionally, if you keep this policy as-is it should be made MUCH MORE CLEAR when people subscribe they will be hit with it. As of right now it feels like a complete bait and switch.

[Sendryn-sentinels]

I’m extremely confused. What is this topic about?

[Cazadori-stormrage]

I think the word missing in this post is “CLASSIC”.

[Fistopher-nightslayer]

New Player Restriction Policy Update Request

You will want to move this post to the General Discussion forums for the development team to consider it. CS has no say over development decisions and the devs don’t visit the CS forums for player feedback. This is not something that they have ever offered. You’re welcome to view the refund policies though as they are located here:

CS told me to post here and maybe a developer will see it? LOL

[Sendryn-sentinels]

I understand that, as Customer Support Forum is a peer to peer help desk.

I’m just confused on what the issue is that you’re trying to get attention to. Apologies.

[Magnarok-amanthul (Magnarok)]

@Sendryn-sentinels

What is this topic about?

I guess new accounts are restricted from doing certain things, and they are mad about it.

[Fistopher-nightslayer]

I have an ancient battle.net account that I haven’t paid for WoW on in several years. I subbed just to play classic anniversary and can’t trade, use mail, etc for 30 days because it’s ‘new’ despite spending the last few months playing D2R, D4, etc.

I’m simply asking that the ‘new account’ restrictions for classic be revamped.

[Sendryn-sentinels]

Oh… I see. Apparently that’s due to degenerate behavior from players. Which is unfortunate.

Thing is, playing Diablo doesn’t mean you’re playing WoW. So it’s probably going by the WoW license and not the Bent license.

[Magnarok-amanthul (Magnarok)]

@Fistopher-nightslayer

I subbed just to play classic anniversary and can’t trade, use mail, etc for 30 days because it’s ‘new’ despite spending the last few months playing D2R, D4, etc.

Ah, that’s more like it. You should probably have this context in your original post. Most players aren’t new and won’t know what you’re talking about.

[Fistopher-nightslayer]

Edited; thank you.

[Moondoggíe-faerlina]

@Sendryn-sentinels

I’m extremely confused. What is this topic about?

it’s mostly from this topic

New Account Restrictions?!?!?! This can't be serious?

I created an account to play Classic Anniversary, and I am locked out of using Trade/Auction House/and Mail…I cannot even mail things to my own bank alts? I paid the same sub as anyone else, but my account is locked out of the economy for 26 days? Why was there ZERO notification about this during the account creation process? Yes I’ve submitted a ticket and maybe I’ll get an automated response in 2 days time. This is pretty ridiculous.

it’s a circus over there lol

[Eidel-zuljin]

Is there something really special on the classic version of the anniversary event? I don’t play it so I’m just wondering why people are resubbing just for that.

[Dracarian-medivh]

I know they are stringing words together… just not sure what about.