Character Transfer Failed

[Deusesca-area-52]

Hello - I bought a character transfer

The token/payment went through, but the transfer failed (character is still on the original server). The token seems to be gone now as well.

[Leilleath-moon-guard]

There are several known issues in regards to transfers after the release of the Bulk Transfer service. Any updates to those known issues will be posted there.

9.2 Character Transfer Token Known Issues

Good morning! Since the launch of 9.2 and the introduction of the new Character Transfer Tokens, we’ve seen a handful of issues reported. To help keep this organized, we’re going to use this topic to track and provide updates on the current known issues. Guild Transfers are missing from the shop Unable to use a Character Transfer Token to follow a guild Unable to use Character Transfer Tokens to move between accounts Attempting to use a Charater Transfer Token, it does not work

If you didn’t try to transfer to an RP realm or are covered by any of those specific known issues? Then I would suggest filing a “Purchase Failed” ticket - but only if you are not affected by any of those issues listed in the sticky.

https://us.battle.net/support/en/help/contact/167/ticket