Character transfer error (classic)

I attempted to transfer a character (Boltz) from the server Sul’thraze to Myzrael PvE, but the transfer didn’t go through, instead I got an error message in the character selection menu that says “an error was encountered, please come back later” and the character is marked with the cogwheel.

Btw, I did get the funds extracted from my account so at least the transaction did go through, just not my actual transfer.

Any help?

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Having the same problem here, I was charged and the character is marked with a cogwheel saying the same thing.

same problem

There is already one thread up in regards to this, having multiple ones only muddies issues.

Nothing can be done about this over the forums - there are no GMs here. I would suggest filing a ticket under Purchase Failure. It may take some time to be responded to, but tickets will be responded to in the order they were received.

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The other thread is marked as resolved. Which this issue is not resolved. So I think it does warrant this new thread.

It is marked as Solution has been offered - which is to file the ticket as Perl suggested. There is a big difference.

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Hopefully a blue will merge the two together to keep all the posts together. It does sound like something more is going on behind the scenes. That first thread was marked resolved as, at the time, it only looked like a single person experiencing it.

Hopefully they be able to track down what’s going on and get the transfer system working again!

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I issued a ticked and all I got was an automated response telling me to basically wait it out for 24 hours and that “more information is needed” and to just “try again later” so I can get fully charged and get nothing in return most likely.

Thanks, Somni. We seem to be getting several similar reports so I let some folks know so we can take a look.

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Thank you Vrakthris, hopefully this can be resolved soon :frowning:

Try logging on your characters that are having this issue, you’ll most likely won’t be able to log in any more, but the error will be gone as well, and you’ll be put on the pending list.

I’m having the exact same issue, I attempted to transfer from server Fairbanks to Pagle. I have been charged but i just see “error was encountered please try later”. I have no mail, under 5k gold.

is it safe to play our current characters? if the transfer errored out but we still have been charged? i really dont wanna fall behind on TBC launch due to a botched server transfer.

I tried logging on my character that failed to transfer, and now It’s locked out, but now the transfer seems to be processing. I’m waiting to see what happens in 5-10 minutes so don’t do anything risky until i come back with more info :stuck_out_tongue:

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Same for me, i just tried to log into my failed transfer now says 26 mins. lets hope all works out.

You can play any of your other characters but I would avoid accessing the one you are trying to transfer, assuming you can.

I received word that the transfers should be processing now, but it may take a little bit for them to catch up.

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My transfer just went through and im on pagle. ty for the help! happy trails!

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Same, it finally went through.

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u goto leave or disband arena team b4 xfer

Woah, hold right there necromancer. You seem to t have rezzed a 7 month old thread. That is against the code of conduct for these forums. If you have a problem please start your own brand spanking new thread.

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