Character missing on Khadgar

I logged into my account yesterday, and one of my characters was missing. I tried to make a new character to refresh the list, but it didn’t work. I submitted a ticket on the issue, and was told to make another new character to refresh the list. It still isn’t working.

Character : Zophiel
120 Blood Elf Paladin
Khadgar

2 posts were merged into an existing topic: Characters deleveled - Khadgar