My aren’t you persnickety.
I’ve already done that champ, it went without a reply or acknowledgement. Does that mean I was ‘heard’? I changed characters to help support know who I was talking about when I asked for help.
Thanks for your ‘help’ though lol.
Edit: But more seriously, if the CS team isn’t able to communicate with dev about what’s going wrong (as you seem to be asserting), and have to instead rummage through General Discussion, then that would actually explain a LOT.