Do you mean the advice given to you in the very first response?
I’m sorry you had trouble, Cio, but generally speaking, sometimes it is best not to come in so aggressively and maybe get out of your own way so that you can recognize when someone is trying to help. We understand that you may have been frustrated, but it doesn’t help to attack the folks trying to help or react so defensively to basic troubleshooting questions.
In either case, good luck to you.