Bought character transfers and its not even attempting to work

i bought 6 character transfers because my realm is “locked” and no one is on it. so i want to switch to a high pop realm. the button you click that says “character transfer” once you log in to play the game does not work at all.

Did you buy retail or cata?

there should be free transfers off locked realms, try getting a refund

edit : Free Character Transfers – Wrath of the Lich King Classic

That is WoTLK not cata

i bought cata

okay but how do i do that?, the support is not good.

this is cata my guy

I know but they linked something from WoTLK

could try posting here https://us.forums.blizzard.com/en/wow/c/support/customer-support/13

otherwise I guess make ingame ticket

That post was made on April 10 2024 3/4 of a year ago (8months)