And I wish I was a child again so I could take what people say as truth without worrying about lies or embellishing.
I’m quoting this CM because he apparently gets notifications, and I’d like to address him without hopping over to the CS forums.
We are not trolling. We are not tin foil hat conspiracists. We are - as you said - unconvinced without actual evidence. The fact that Blizzard refuses to let you provide said evidence to back up the claims is unfortunate, but also rather suspicious - given they don’t have to provide any personal details. I don’t think you never ban bots - I just think you are not able to ban enough and fast enough, as there simply isn’t enough resources allocated to that endeavor to make a big enough impact to be noticeable.
I see the same bots running around. When I see them, I report them - though given I’ve stuck to this character for a while and don’t go to lower level zones (and don’t do many dungeons at this point), I don’t see them as much as I did. But that doesn’t mean I don’t see them when I go to those areas. You need to understand our frustration with the total lack of communication - quite likely forced by higher ups and not the CMs themselves, though I have heard before that many CMs no longer desire to speak with players outside of places like the CS forums - and the utter lack of anything concrete. What we see in game is what we see as the reality, and that is that botting is just not hampered at all by the current system.
And this new change is only going to hurt real players who you may feel exploit the game. And that’s not a good thing, as what they’re doing isn’t against the rules until you make it that way.