Bots and support are both damn near useless

Going to go ahead and close this topic. There’s no real benefit to discussing it further here. If you encounter a character that you suspect may be botting or otherwise cheating then please use the provided in-game reporting tools:

A ticket is not necessary, nor will a Game Master be able to provide you with any specific details about our processes.

The fact remains, we take this issue very seriously and regularly take actions against accounts that we have identified breaking our rules. It is a constant and ongoing fight but one that our teams are dedicated to continue tackling.

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