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The forum community is the reason we can’t have nice things.
They have absolutely no reason to be good at it. Many gamers don’t ever bother to track down forums so they only have to deal with a subset of their subscribers. Most of those seem to just loiter and rarely speak up. That leaves a loud minority that complains ceaselessly while continuing to subscribe and basically buy everything Blizz throws at them.
So if you are Blizz, what possible motivation do you have to give a badgers bunghole what is whined and moaned about on forums like these? They know you will keep playing so all they have to do is provide you an echo chamber to rant in and just keep doing what they please, all the while cashing those checks week in and week out.
Well said.
The forum is literally available to each and every player, and every non player with a browser and internet access.
True. But reddit and twitter reach infinitely more people. So if you are blizzard and want to talk with players, those are better options.
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You know what else reaches each and every player? Email.
More players use email than use redit, twitch, twitter, etc.
Yup, it’s way more common for devs and publishers to use those platforms these days. Many don’t even host their own forums anymore. It makes sense. They don’t have to put the work into stuff like moderating the forums, they can use incentives to ensure the people running the communities do it the way they want, and they reach infinitely more people. It also saves money on infrastructure. It’s a pretty sensible business decision and given the small number of people that typically visit official forums in any capacity, the few downsides that exist with such an approach impact far fewer people.
For how many so called ‘whiners’ lurk this forum, I see what seems to be about the same amount of the opposite which instead whine about them. That would be most of the posters in this topic, from what I can tell. 
Well yes, so the forums are indeed full of whiners. Trying to confuse us by arguing our side. 
More so pointing out your hypocrisy. 
I’m not wrong, though, am I? 
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Whats there to update on a regular basis?
Would you like a blue to post weekly that classic is still faceroll 15 years later?
Lore is too busy playing on his shaman to communicate with us.
Bugs being fixed, acknowledgment of in-game issues which Blizzard is working on to resolve, etc.
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This pretty much sums it up.
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Most of you would lose forum privileges.
Hell, I’d probably ban me.
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No. I mean he did have a meltdown, but Blizzard CMs and devs continued to communicate on the forums. Ghostcrawler sometimes made more than a dozen posts a week all throughout WOTLK and into Cata.
Agreed. 
The irony is you think saying this isn’t toxic.
Because no one does care.