Nope, like I said they literally threatened to ban me because I wanted to know why they stopped helping players like they used to with such a basic issue.
Mine was I master looted an item to a warlock as lock class lead, the next day I was informed I had a shadow priest I was supposed to look over for loot rulings as well and they were upset that I got a loot (that would have gone to me regardless) but I decided I really would rather people not complain and just let the person have the loot.
Took a week to finally get the response of threatening to ban me if I opened anymore tickets on the issue…needless to say it also made me quit playing classic. But I’ve had just as bad of experience with retail tickets as well.
I don’t even remember what automated response I got, but I just remember reading this long paragraph and thinking “What the hell…? This literally has nothing to do with what I sent the ticket in for” and I said that in my second response. “I really don’t appreciate having automated tickets given to me that aren’t even correlating to my issue, could someone please look at this?”
which I guess did the trick…but golly…