I agree with what Pisaro has said in the last few posts.
For every person who complains on the forums, there are probably 100 who don’t. Also as I’ve said before It’s not about the money all of the time. You seem to talk about the money part a lot. As if the server community etc means absolutely nothing. It is only about the money to Blizzard, but to many players, there’s more to it.
I think it’s important for customers to have an outlet. I also think that the best thing for a company to do is to address common issues instead of ignoring them. When people are ignored they tend to complain even louder.
I’ve figured out the best solutions for myself after a lot of consideration. My solutions do not involve playing on servers I don’t want to play on. For the people who just want to vent about their servers dying etc I’ll be there to listen to them so I will not stop posting about this on their threads.