Battlenet Launcher Crashing and Freezing PC

2070 here - after a wasted hour of trying to figure out WHYYYYY? Finally looked here - LOL Manually updated driver to 452.06 and seems to be workjing OK for me!

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Fixed after manually going to Nvidia’s website and updating the driver. Windows said I was up-to-date but after manually checking Nvidia’s website and installing the latest driver the launcher works with out crashing my PC.

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I too see the updated driver when I manually update. Fingers crossed this works.

Just update your graphic card driver and the problem will be resolved.

Same issue here. GTX 1660 Ti. Up dating to 452.06 fixed it.

I’ve updated driver through nvidia website and experience and still freezes as soon as I open bnet

Manually update it and do a custom install “do not include the USBC drivers”

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Having the same issue. soon as bnet launcher is opened my entire computer freezes. I’ve re-installed the launcher, updated all my drivers, nothing seems to work. I can open wow from the main folder with no issues.

Checked everything from virtual memory, to firmware, to uninstalling almost everything, and the drivers. The Nvidia drivers released for my 1660 Ti on Tuesday did the trick. Bnet Launcher no longer crashes my PC.

Any other options for the people where updating their drivers didn’t work? I updated to 452.06 on my 1080 ti and my computer still freezes immediately and has to be force powered off to restart when I open the client.

Installed the “GeForce Experience” app. Updated drivers. Seems to have fixed.

I have updated drivers no help. I uninstalled app and reinstalled. It froze again and looks like it was trying to install an update.

[SOLVED]

Problem: Was having battle.net client hard crash my operating system. I would launch client and my cursor would lag for 3 to 5 seconds and then eventually stop moving altogether. Would have to restart PC to boot.

Solution: Updated graphics driver. In my case I was using a GeForce GTX 2080 Super. In order to update this I used the GeForce Experience app. It took about 3 minutes to update and didn’t require my computer to restart. Prior to this I tried updating my operating system, reinstalling battle.net, and a few other things. This is what worked for me.

Good luck!

I’ve spent the past hour trying to diagnose this. As soon as I run battlenet, I get a BSOD. It just started today. I looked in the Win 10 logs and saw some critical errors related to Intel Rapid Storage, so I uninstalled that software. I also replaced the SATA drivers with the Windows generic ones. When I ran sfc /scannow, it found some corrupted files and repaired them. I upgraded the firmware on my SSD and ran an SSD check and it’s good. I also reinstalled the battlenet app. It’s hard to believe that battlenet would cause a BSOD since that’s usually a hardware or driver error, but it’s the only app that’s causing the problem. The only thing I haven’t yet done is update the NVIDIA drivers for my RTX 2080. I was planning on doing that anyway for MS Flight Sim 2020 (which runs fine on my older drivers). Hopefully, that solves this.

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I also have a 1080 and updating the drivers did not work. Starting to think it might be something with that series maybe?

Possibly. Might have to just wait for another driver update or a fix to the Launcher on Blizz’s side.

I’ve tried clean installing my drivers, reverting to older drivers, etc. Still can’t get the launcher to work. Hopefully Blizzard notices what’s going on.

this seems to be a big issue today. updating geforce driver now

Okay so it’s not just me, had a rough panic :sob:
Hmm I’ve just updated my geforce drivers, updating my Intel rapid storage rn aswel

geforce really sh** the bed on this one. hoping the update fixes it. I did not need this stress today man