Battle.net App Update Loop

[Brahmina-khadgar (Brahmina)]

I was posting in a thread I thought was the proper thread to post in. Then I saw this:

@Kaldraydis-1147

I split this thread off of an unrelated topic. That way only related cases are on our tracking! If you are not getting a permissions error please create a new thread.

So maybe I was posting in the wrong thread and this is the one to post in. Here are my two posts:

@Brahmina-khadgar

This problem just cropped up for me. I tried starting without the launcher, but that didn’t work at all. I got a long error message, but I couldn’t copy it and it didn’t have any sort of error ID. (It just was titled “World of Warcraft” and listed a bunch of what looks like gibberish to me, a mostly computer illiterate layperson.)

@Brahmina-khadgar

Update: I attempted to uninstall the game from Windows, but it said I can only uninstall from the launcher. So I tried uninstalling from the launcher. I kept running into a loop where it said I can’t uninstall retail because Classic is doing an update. I can’t uninstall Classic because Classic BC is doing an update. I can’t uninstall Classic BC because retail is doing an update.

I just kept cycling through and clicking until one of them started an uninstall. Then I was able to uninstall all the games. Or at least, it said it was uninstalling. When I tried to reinstall, nothing would install. BUT, when I looked on my drive, I saw that all the original files and folders were still there. Nothing had truly been uninstalled.

My sister suggested I try downloading directly from the website. So I attempted that, but it just started up the launcher and put me back in the infinite update loop. Even when I try to start the game by bypassing the launcher and using the executable file, nothing happens. At this point, I can think of nothing else to try. This is a problem that needs to be fixed on Blizzard’s end.