I’m sorry, our staff is simply unable to provide unique responses for each contact and NO responses are automated.
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I’m sorry that we could not grant your request, Myomo, or that you feel that our support is poor. You are welcome to fill out a survey when your ticket is closed as that is the best place to provide feedback.
I’ll cover some of your highlights though.
The system is designed to guide you through the process to select the category best suited for your situation. You start with broader subjects like game, then narrow it down by selecting if it is about your account, payments (as in shop/purchase…
To be clear, there is no mass report = ban system, you were reported, certainly, but that generated a review of your name, which was found to be inappropriate.
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The suspension, not a ban, had nothing to do with your chat. Asking for gold in public channels isn’t against policy, though it generally isn’t well received by most folks.
To be clear, there is no mass report = ban system, you were reported, certainly, but that generated a review of your name, which was found to be inappropriate.
You are welcome to appeal by submitting an appeal ticket , though I would recommend selecting a new name upon next log in.