[AMD] Missing character textures after 9.0

THIS. Texture rendering should be done on the GPU and NOT the CPU. It seems like Blizz either accidentally (or maybe intentionally?) dumped that particular job on the cpu. But it really seems out of place there, and if all other textures are rendered on gpu as they should be it would explain why only these textures are suffering for it.

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Would a change in what renders what be significant enough for Blizzard to not consider doing (out of it being too much of a hassle) or is it within the realm of possibilty?

Don’t mock yourself. The smooth brains work at Blizzard not understanding a large portion of their playerbase uses their PC mostly for internet browsing and WoW.

You shouldn’t need to spend insane amounts of money on a new PC to play a 16 year old game, updates or not.

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It’s so nice to see someone else who understands this stuff explain it far better than I can. Intel supported AVX before AMD, so they don’t have this issue.

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Well the way Bliz is treating it, they are basically blaming the people having the issues for not spending several hundred dollars (or more) to upgrade to brand new CPUS & hardware to play WoW. Seems I picked the wrong time to come back into WoW. Now I can’t run it on my processor with 8gb of ram & a nVidia GTX 1050 Ti card. Damn sad when I do 3d rendering on this “old” system & “obsolete” video hardware without issue but WoW can’t even load texture maps for skin & hair…

I failed my coding classes and this is the conclusion that even I came to. I hope the explanations here help the devs pinpoint the issue so they can get it fixed. I imagine everyone will sleep better after.

EDIT: I will also note that after reading all that my guess is it’s an oversight on Blizz’s part on how AMD CPUs work vs other brands.

In my opinion it should be 100% within the realm of possibility. I’m just a hobbyist so take that with a grain of salt but I don’t think this would be impossible for someone like Blizz.

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I wouldn’t mind if they even had an option for the old models similar to when they changed the skeletal structure of the models way back and let us with the older computers just have less options. Unfortunately for myself and some friends covid hit our pockets more than our health, and cant exactly upgrade just yet.

That’s pretty much it right there 100%. I have no idea why AVX is likely the culprit, but it definitely explains why FX and later cpus have no issue. Up until then, SSE4a was the latest AMD had and sadly Phenom II was one year shy of getting it. Weirdly enough Intel and AMD both shipped CPUs supporting it at the same time. Intel shipped the Core platform with the i3, i5, and i7 first in Q1 2011. AMD followed with the FX in Q3 which sparked a lot of “add moar cores” memes.

nerd talk aside, I have no proof that it’s the culprit, but it seems very likely since it ends right when AVX was introduced to the markets. Someone with an Intel older than 2011’s Sandy Bridge needs to chime in, lol.

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Please fix it :frowning: dont forget about us

I should have a system that old kicking around. I think. Lemme go rummage around.

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Please do… if it does not have the same issue I’ll eat my…headband. I’ll log in and take the level squish just to update my armory, too.

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Well, time for me to sleep ; v ;

Thanks a lot guys for at least trying to give us some help/insight. It feels a bit better now that I know more people are chiming in c:

I hope by the time I wake up this has been addressed by a blue post that can give us some more answers >.<

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Sorry to say this is what they are calling “fixed”. Basically if you aren’t running hardware that isn’t 3 years old or newer, they have already abandoned us. Read the Shadowlands requirements… I’ll bet only 1 in five players can match that minimum requirements now…

Same problem, I’m using:

  • AMD Phenom II X4 810 Processor
  • Nvidia Geforce GTX 1050 Ti

Let’s try to keep this focused on getting a solution, and less on trying to rag on Blizz.

Also @Bragonsdane Unfortunately it looks like my oldest intel system atm is an i3-2350m which is Sandybridge if I’m not mistaken.

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11 year old computer here. Everything is fine here graphics wise. I’m in ultra settings. I just can’t create allied races characters as it says i have too many characters on my account yet I can create regular characters.

SSD
GTX 1650
PHENOM II X4 955

if that can’t run WoW anymore that’s depressing on many a level

Same issue here.

  • AMD Athlon X2 270
  • Radeon R7 200 Series

that’s a bummer.

this bit from wikipedia explains it perfectly I think.

AVX introduces a three-operand SIMD instruction format, where the destination register is distinct from the two source operands. For example, an SSE instruction using the conventional two-operand form a = a + b can now use a non-destructive three-operand form c = a + b, preserving both source operands.

So likely what we are seeing is an artifact of that. While maybe some code is optimized for SSE, it will run on AVX, but AVX code will not work properly on SSE. And I guess someone shifted player models to the CPU to lower gpu load perhaps? Player models would be constantly changing with gear upgrades, so I can see how they would shift the calculations there to load a new calculated model into the GPU which would then be rendered as normal. So what we’re seeing here is a part of the model not rendering correctly and so the texture perhaps cannot get attached to it and so it renders as black or whatever the game engine chooses.

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