Account banned

[Bytalth-sargeras]

For the record, I got the friend mentioned here…

Is there still a phone number to call to speak with a human CS agent?

So a guildie of mine went to login for the raid tonight and found that has account had been closed. Not just banned. Closed. He went to check his email to figure out what was going on, but hadn’t used it in so long that he had to reactivate it. No emails. Thus, no reason to be found. He put in a ticket, and just got canned responses. If there was any human interaction there, there certainly wasn’t much attention paid to what was being asked. We’ve been brainstorming trying to figure out what th…

… to post, with the hope that someone from Blizzard can look into it. Or at least getting that email resent.

@Perl-anetheron

Those are different things and they wouldn’t put an “etc.” in there either.

“Thank you for reaching out to us regarding a recent account action. After further review, it is determined that the action taken against the World of Warcraft account to be accurate, with clear and true violations of our Terms of Service found.” That was the most specific information received regarding the reasoning for the ban. Just general Terms of Service violation referenced.

@Perl-anetheron

I’d recommend reopening your appeal and asking for the reason for the suspension/ban.

He already got this reply: “This penalty has already been upheld. Any further requests on this topic will not be reviewed.”

@Vorsol-thrall

Have you done any GDKP runs in the recent past? Even months ago?

He has not. The only thought that comes to mind is that he was hacked and said hacker did something associated with those GDKP, but for the life of us, we couldn’t venture a guess as to what that could be. Neither of us are well-versed enough in the practice to know how a hacked account would be useful.