Just as title says, my newest alt has been missing the 15th anniversary buff for three days, with no info from blizzard. Help says no workaround found yet. When can we realistically expect to see a fix so we can actually enjoy this holiday?
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I have the same issue. As well as a friend does, though we got ours as SOON as it was released. It just vanished from our bags. A Fix soon would be really nice since, it is a LIMITED time event.
they posted this 19 days ago.
you will need to open a ticket to have your items restored.
Carepackage items disappeared upon switching characters/logging out
- A hotfix was applied and going forward no new care packages should disappear. There is unfortunately no retroactive resolution we can apply en masse. Anyone currently missing a care package (i.e. Fireworks, 15th anniversary token), will need to submit a ticket for the character that is missing it. Those tickets are being gathered so we can send out those care packages in bulk.