I am from Europe. I login to Europe realm. When I create custom game I have 100 ms ping (EU host) 80% of time, 290 ms ping 10% of time (NA host), 210ms ping 10% of time (KOR host).
It is abnormal situation started 2.5 weeks ago. And it happens for many players, been discussed on many discord channels. It’s not user-side problems.
Please give us option to select preferrable host, because you fail to detect what is best automatically.
6 games in a row > 200 ms - wp blizzard
Really great that we get so much feedback from Blizzard. Really love it.
Also, good thing they realized that a bit more transparency and support/communication their end would help to make the community less disappointed about this game.
/sarcasm off
Does Blizzard even care?
Problem figured out? Solution when?
Can we pls get updates here?
If I would do my job the same way, I am pretty sure that I would get serious problems…
No
If your company treats their customers badly, they will lose them and go bankrupt. Actiblizz realised that they have a monopoly and thus can do whatever they want, there is no similar RTS to WC3. And even if there was, they already cashed in.
these > 300 ms games just make no sense to play - im about to leave them every time… funny thing is, one day I’ll get banned for this but i don’t even care.
I just got 5 times in a row the same guys in 2v2 RT every f****** time 300ms - WTF. Who thought this would be a good idea? xD
Wow and they’ve been asking for people to send them info - i checked those servers they look like crap…
@Caterpepi Your managers email. now.
Thank you for those who have provided information so far. The situation here is that we’re not receiving enough data to compare the tests that was requested from before. We request this data for our network team to review in case they do need it and if its within their control. We may wait for more data to be collected before we post again on a thread or if we have no new information to share with you all, we may not post regularly on the thread. We do read each post and are monitor each thread.
I did want to let you all know that there are some issues our team is looking into. There is currently an issue that our team is looking into issues with Level 3 and Cloudflare that may be causing issues with US and EU connections. This may be what’s been causing the latency issues within the game over the last few weeks. It looks like there could be some issues around these peers and the AMS1 Equinix peering from the limited tests provided so far.
These situations are frustrating to run into, but the data we request is essential to finding the core cause of the issue and understanding the issue further. If there’s any new information we can share with you all, we’ll update the thread here. In the mean time, I’ve only received about 3 tests so far. Please feel free to continue to provide the requested data from the post above.
Please keep in mind that technical support are not the developers or engineers. We only assist with technical issues that can be resolved through troubleshooting, and at times, we do help our teams gather information or may help communicate with known issues. These forums may not be as heavily monitored by the Warcraft III team since the Technical Support forums are managed by the technical support team. If you’d like to provide feedback regarding the game, please do so on the #general-discussion or any concerns with bugs on the #bug-report.
The situation here is that we’re not receiving enough data to compare the tests that was requested from before … In the mean time, I’ve only received about 3 tests so far. Please feel free to continue to provide the requested data from the post above
So this means that whoever is responsible for the server has no idea what the problem is, which means that he has no idea what he’s doing. I am not surprised tbh.
Thank god custom servers are coming soon, so I’m not even angry.
Thanks, Caterpepi.
Replies like this is all the community wants - even if there is no real progress yet, community wants to know whats going on and is happy for any reply.
Pastebin: b7QkStXd
Here you go.
We are once again asking for your data.
Tell you what, just enable local hosts, fix HU vs UD and stop touching my game…
Thank you, BananaBread! I’ll get this added onto our tracking. No much is showing on this test, and it’s a bit unclear if there might be some issues with the AMS1 ASN peering. Was this test ran while the latency issues occurred?
I just let it go and posted the result, but not during I played. Can do another test later on when I got the issues. Will post here again.
Hey, BananaBread! Definitely feel free to post another test whenever you get the chance to while the issues occur. It’ll help with getting more accurate results over the latency.
Pastebin: qKgKXGSg
Here you go - during 200ms custom game
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| easybox.local - 100 | 181 | 1 | 13 | 13 | 13 | 13 |
| 84.116.198.94 - 1 | 883 | 881 | 8 | 12 | 45 | 11 |
| de-str01c-rc1-ae13-0.aorta.net - 2 | 851 | 841 | 12 | 17 | 59 | 14 |
| de-fra01b-rc1-ae-35-0.aorta.net - 1 | 863 | 856 | 12 | 17 | 87 | 14 |
| ch-otf01b-ra1-ae8-0.aorta.net - 1 | 886 | 885 | 11 | 17 | 66 | 15 |
| 213.46.179.58.aorta.net - 1 | 883 | 881 | 12 | 20 | 107 | 29 |
| ae1-br01-eqfr5.as57976.net - 2 | 842 | 831 | 18 | 39 | 3523 | 55 |
| et-0-0-2-br01-eqam1.as57976.net - 3 | 809 | 790 | 18 | 60 | 3756 | 58 |
| 137.221.78.79 - 1 | 886 | 885 | 18 | 25 | 107 | 20 |
| 137.221.66.45 - 1 | 879 | 876 | 18 | 24 | 52 | 22 |
| 185.60.114.149 - 1 | 878 | 875 | 19 | 27 | 328 | 29 |
| 37.244.28.40 - 1 | 879 | 876 | 17 | 22 | 48 | 19 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| easybox.local - 99 | 194 | 2 | 3 | 3 | 4 | 4 |
| 84.116.198.94 - 1 | 943 | 941 | 8 | 12 | 33 | 9 |
| de-str01c-rc1-ae13-0.aorta.net - 1 | 943 | 941 | 12 | 17 | 59 | 15 |
| de-fra01b-rc1-ae-35-0.aorta.net - 1 | 943 | 941 | 11 | 17 | 44 | 15 |
| ch-otf01b-ra1-ae8-0.aorta.net - 1 | 943 | 941 | 11 | 17 | 84 | 13 |
| 213.46.179.58.aorta.net - 1 | 943 | 941 | 12 | 21 | 96 | 15 |
| ae1-br01-eqfr5.as57976.net - 3 | 862 | 841 | 18 | 37 | 4286 | 1818 |
| et-0-0-2-br01-eqam1.as57976.net - 4 | 826 | 795 | 19 | 50 | 3735 | 3735 |
| 137.221.78.79 - 1 | 939 | 936 | 18 | 26 | 137 | 22 |
| 137.221.66.45 - 1 | 939 | 936 | 18 | 24 | 47 | 23 |
| 185.60.114.167 - 2 | 908 | 897 | 19 | 27 | 324 | 155 |
| 37.244.28.140 - 1 | 943 | 941 | 17 | 22 | 47 | 18 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
So how is this going? I hosted an inhouse game for my fellow dutchies and we all had 200+ ping. This should be about 2 - 12 for us (this was the case before and in legacy). I see W3Champions just introduced a command people can use to void a game as the result of high ping. I’m not sure if it is worth a laugh or a cry that that was needed.
Do we get any further feedback, pls?
You must be joking neither having fixed this issue yet nor giving any feedback.
How this game is treated makes me just sad.
Also no dev update, no profiles, no ladder, no nothing.
Kind reminder…