I have the very same issue. I come from Europe and it’s just ridiculous that I’m forced to play with 220ms ping against other European opponents.
Hi Skelgarer-1963, thank you for your reply to original poster. I would like to chip in that this issue is very widespread and is affecting all W3Champions players - the 3rd party ladder that has been saving Competitive WC3 the last ~half year or so. You may be familiar with W3C - the programmers behind the service basically do a matchmaking where they create a custom game as two players “matchmake”- they allocate a host to one of the players; and then Blizzard chooses the server that is best matched to that player.
If two EU-resident players search ladder on EU, W3C’s host allocation should be immaterial. Both players are EU, so the game should be hosted on EU servers. If one player is from NA residency and one from EU, and both are searching via the European login of Battle.net, W3C’s programming recognizes that and allocates the host to the EU player. As such, the EU player should have good ping and the NA player should have worse ping. On NA, the tables would be turned.
Recently, in about the last 5-7 days or so, game ping has been all over the place. Normally, I’d have 100% 20ms ping ratio in all of my games, over thousands of games since February 2020. However, in August so far, about 1/3rd of the games have been with 200ms, even though I am from the Netherlands and my opponent will be from say Germany. This is making the playing experience very poor.
I just wanted to chip in and say this cannot be some localized problem on OP’s machine, and I hope you guys can find out what’s going on with server selection for players. Thank you very much.
20 Likes
220 ms on EU vs EU.
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Pls blizzard, we need good ping to play. Don’t let warcraft 3 die. Thx
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I have 200ping. its not my connection. Please fix it, Blizzard.
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Blizzard, please fix this. By neglecting to fix WC3, you are not only losing sales on WC3 but will also lose sales on future games. You have Blizzard fans that are utterly upset at Blizzards development on this. This is the game that led the way to WoW and current MOBAS. Please allocate more dev resources towards this and get it right
Also sometimes 200ms instead of the usual 30ms. Pls fix our beloved WC3 and make it the WC3 reforfed we deserve.
PS: Fix CL
If you are trying to claim this issue is on the client side, why would both clients in a single game have high latency when the issue happens? It seems fairly unlikely that anytime the ping is abnormally high that both players in the game would be effected. Instead, it implies there is either a routing issue or match making issue on your end. Fix it Blizzard.
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I have observed this issue occurring over and over the last couple of weeks. The already disappointing experience Reforged players face is exacerbated by this unacceptable problem. Please do what you can to correct this issue.
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We need 2 things, and 2 things only:
1: Match players in your own region, anything above 100ping is unplayable.
2: Ladder.
2 Likes
Please fix ping ASAP
then fix Crypt-lord immediately after
After I wasn’t able to even install Reforged without the community’s help and now the support in this thread suggesting that it’s the players fault for high ping, I don’t believe that anyone from Blizzard has actually touched this game.
Please hire someone who plays 2-3 matches a day, so issues are recorded in due time and not weeks and months after.
Hello,
I have 1gb download / 500 mb upload internet, I always had 20ms ping. Since a few days, I can have 180~190ms on some games, like everyone is reporting here. I asked people I am playing with, they are on EU, like me, and are lagging at the same moment, because it’s obvious the game is host on another region.
I didn’t ask for a refund of Reforged, but if you are not able to make TWO EUROPEANS play on a EUROPEAN SERVER in 2020, it is really time to step away from IT jobs.
Ty for the upcoming quick fix. Right ?
As of right now around 200 ping, definitely hard to play in those conditions … and as i can see, a lot of players have the same issues …
i’ll hope you’ll do something to improve players experience on the game
best
You can see here:
https://www.twitch.tv/videos/707159359
It’s captured on Grubby’s stream. Forward to 01:08:00 -> 2 EU players Grubby and Satiini playing on 200 ping.
The previous game again against Satiini (starts 00:41:00) was 20 ping
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Hey, everyone. The high ping issues are very frustrating to run into, but in order for us to diagnose the issue properly and efficiently, we will need information from you all to see where the problem is. This data is greatly appreciated and we’ll have the data to get this escalated to our network team if its within our control.
If you could all provide the following details, it would be greatly appreciated so that we can get this added to our tracking for this issue!
-
Region:
-
Normal ping:
-
Current ping:
-
Gather a WinMTR test. Run the test until the problem occurs for 10 to 15 minutes. Copy and paste the text file created and paste it between two ~~~ like so:
~~~ WinMTR Here ~~~If you have issues pasting here, use Pastebin and post the end of the link. (ie. 123456 for
pastebin.com/123456)Note: If you are on Mac or the WinMTR test is not generating any text, please gather a pathping and traceroute test instead.
We really do appreciate the details and the quicker we can get this information and compare the data, the sooner we can get this addressed with the appropriate party or team.
Please keep in mind, the technical support forums are managed by the technical support team. As technical support, we can offer troubleshooting for technical issues such as connection problems. While this is our general task, we do gather information for some bug reports or server issues that appear technical. We are not the developers or engineers though, and if there’s something that requires the attention of our team, it’s best to do so on the #bug-report or #general-discussion forums as they may not monitor the technical support forums as often as we do.
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I can add that I am experiencing the same issue. Some of my games I have 220 ms, others I have 60. I’m from EU. Fiber to the home connection 300 / 300.
The problem started last week. Before that this was never the case.
On a sidenote, I am a little displeased with the server location in europe and it would be nice if you added a server in stockholm 
Hello
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 893 | 893 | 0 | 3 | 47 | 1 |
| bthub - 0 | 893 | 893 | 1 | 4 | 52 | 2 |
| 172.16.11.20 - 0 | 893 | 893 | 4 | 7 | 153 | 7 |
| 31.55.186.177 - 100 | 179 | 1 | 0 | 8 | 8 | 8 |
| 31.55.186.176 - 0 | 893 | 893 | 5 | 8 | 138 | 6 |
| core3-hu0-6-0-1.faraday.ukcore.bt.net - 0 | 893 | 893 | 5 | 9 | 154 | 8 |
| peer2-et3-0-0.slough.ukcore.bt.net - 0 | 893 | 893 | 6 | 11 | 141 | 7 |
| 195.66.226.234 - 0 | 893 | 893 | 7 | 13 | 159 | 11 |
| ae1-br01-eqld5.as57976.net - 2 | 828 | 813 | 0 | 69 | 4038 | 4038 |
| No response from host - 100 | 178 | 0 | 0 | 0 | 0 | 0 |
| 137.221.78.87 - 0 | 893 | 893 | 12 | 18 | 155 | 17 |
| 137.221.66.45 - 0 | 893 | 893 | 12 | 16 | 138 | 14 |
| 185.60.114.149 - 1 | 882 | 879 | 12 | 22 | 337 | 13 |
| 37.244.28.40 - 0 | 893 | 893 | 12 | 15 | 138 | 13 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 893 | 893 | 0 | 3 | 47 | 1 |
| bthub - 0 | 893 | 893 | 1 | 4 | 52 | 2 |
| 172.16.11.20 - 0 | 893 | 893 | 4 | 7 | 153 | 7 |
| 31.55.186.177 - 100 | 179 | 1 | 0 | 8 | 8 | 8 |
| 31.55.186.176 - 0 | 893 | 893 | 5 | 8 | 138 | 6 |
| core3-hu0-6-0-1.faraday.ukcore.bt.net - 0 | 893 | 893 | 5 | 9 | 154 | 8 |
| peer2-et3-0-0.slough.ukcore.bt.net - 0 | 893 | 893 | 6 | 11 | 141 | 7 |
| 195.66.226.234 - 0 | 893 | 893 | 7 | 13 | 159 | 11 |
| ae1-br01-eqld5.as57976.net - 2 | 828 | 813 | 0 | 69 | 4038 | 4038 |
| No response from host - 100 | 178 | 0 | 0 | 0 | 0 | 0 |
| 137.221.78.87 - 0 | 893 | 893 | 12 | 18 | 155 | 17 |
| 137.221.66.45 - 0 | 893 | 893 | 12 | 16 | 138 | 14 |
| 185.60.114.149 - 1 | 882 | 879 | 12 | 22 | 337 | 13 |
| 37.244.28.40 - 0 | 893 | 893 | 12 | 15 | 138 | 13 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
This is the WinMTR output from a game that should have been played on an EU server but was played on an Asia server.
Enemy from RU
Me from GB
Game gets hosted on Asia server, he gets 120 ping, i get 450.
As was stated by many players, this is not about players having bad ping// connectivity issues - this is about the server selection process when creating custom games being poor.
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Two times in a row…
- Region: Europe
- Normal ping: 30
- Current ping: 200
pastebin: UWGgjmV6
and
pastebin: rLwkaHhg
1 Like
Yo Blizzard,
The game IPs you list on your page are different to the server you actually connect to for custom games.
Running WinMTR - Blizzard Support are not the servers you used anymore.
From what I’ve found its the following networks for your WC3 reforged servers custom games.
Europe
37.244.54.0/24
37.244.9.0/24
Asia
59.153.41.0/24
NA
37.244.3.0/24
Please fix your servers.
1 Like