When I run Play from BattleNet on StarCraft 2 now I’m getting an error report ID B35D96F3-EF25-40D5-BCC0-021FECF90BA8 after launch. I’ve already uninstalled, restarted, reinstalled the program, cleared out my user preferences, disengaged my One Drive backup of the Documents folder, and cleared out the cached information on my PC and I still can’t get the program to launch.
Hey, TiBones! The crashes aren’t showing much other than Nvidia In-game Overlay and some errors with Windows or the Blizzard Application. For the reinstall, did you reinstall the Blizzard Application or the game? It may help to try both if only one was done.
Could you try disabling Nvidia’s overlay, then retest? If it continues, see if StarCraft II will launch on a New Admin account. This resets a ton of registries and settings for the windows profile.
Would you be able to gather a DxDiag file. Copy and paste the text file created and paste it between two ~~~ like so:
~~~
DxDiag Here
~~~
Thanks so much for your response. I’ve already disabled the Nvidia overlay, but I’ll give the new administrative account a try. The DxDiag information through Display Devices for my PC is as follows:
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System Information
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Time of this report: 7/9/2019, 17:47:23
Machine name: THEBIGBAD
Machine Id: {553ABB95-6824-47F1-8AAA-6DCA725513F4}
Operating System: Windows 10 Home 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer INC.
System Model: CM6330_CM6630_CM6730_CM6830_M11AA-8
BIOS: BIOS Date: 12/04/13 16:56:30 Ver: 09.02 (type: BIOS)
Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16338MB RAM
Page File: 4634MB used, 14135MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0001 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 660 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 660 Ti
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_1183&SUBSYS_40693842&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 10166 MB
Dedicated Memory: 1998 MB
Shared Memory: 8168 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.639648,0.338867), Green(0.309570,0.620117), Blue(0.156250,0.059570), White Point(0.312500,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: S27C750
Monitor Id: SAM0A60
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4b310b124a4f2d9f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4b310b124a4f2d9f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4b310b124a4f2d9f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4b310b124a4f2d9f\nvldumdx.dll
Driver File Version: 26.21.0014.3136 (English)
Driver Version: 26.21.14.3136
DDI Version: 12
Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.6
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:False
Driver Attributes: Final Retail
Driver Date/Size: 7/2/2019 7:00:00 PM, 957288 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-52C3-11CF-B257-67601BC2D735}
Vendor ID: 0x10DE
Device ID: 0x1183
SubSys ID: 0x40693842
Revision ID: 0x00A1
Driver Strong Name: oem64.inf:0f066de34a948e92:Section004:26.21.14.3136:pci\ven_10de&dev_1183
Rank Of Driver: 00D12001
~~Can’t start SC2 after latest patch 7/9/2019. Get error message: “Game Initialization Failed: I” I click ok, then get the following message box: "An error occurred starting StarCraft II. Please try again. (Error 2:1).
I did a “Scan and Repair” and same exact error messages.
Installing and reinstalling fixed it.
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Thanks, TiBones! Let us know if the New Admin account may help!
The DxDiag is missing about half of the information, if you’d be able to copy the full DxDiag here or use Pastebin.com to copy over the DxDiag information and paste the URL between two ` (~ key) like so:
`Link Here`