Hey, TurboTastic! Based on the behavior, this sounds like a known issue that we’re currently looking into. Here’s the current workarounds that we’ve found help connect to the game.
The main consistent issue we’ve seen with this issue is a connection issue or a poor connection in general. If you could include a WinMTR test to check out? Run the test until the problem occurs for 10 to 15 minutes. Copy and paste the text file created and paste it between two ~~~ like so:
~~~
WinMTR Here
~~~
If you have issues pasting here, use Pastebin and post the end of the link. (ie. 123456 for pastebin.com/123456)