Unable to launch SC2

When I click Play on Battle.net it says game is running with the loading bar keeps running, but the game is not open. Does anyone have a fix for this? I also tried to reinstall both the game and the launcher.
THanks

Hey, TurboTastic! Based on the behavior, this sounds like a known issue that we’re currently looking into. Here’s the current workarounds that we’ve found help connect to the game.

The main consistent issue we’ve seen with this issue is a connection issue or a poor connection in general. If you could include a WinMTR test to check out? Run the test until the problem occurs for 10 to 15 minutes. Copy and paste the text file created and paste it between two ~~~ like so:

~~~
WinMTR Here
~~~

If you have issues pasting here, use Pastebin and post the end of the link. (ie. 123456 for pastebin.com/123456)

US West

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                                   R7800 -    0 |  301 |  301 |    0 |    5 |  144 |    2 |

|                              10.10.10.1 -    0 |  301 |  301 |    1 |    7 |  139 |    2 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   61 |    0 |    0 |    0 |    0 |    0 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

US Central

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                                   R7800 -    0 |  328 |  328 |    1 |    5 |  102 |    2 |

|                              10.10.10.1 -    0 |  328 |  328 |    1 |    6 |  104 |    2 |

|                               10.34.0.1 -    0 |  328 |  328 |   34 |   40 |  259 |   39 |

|         209.95.50.3.static.midphase.com -    0 |  328 |  328 |   34 |   42 |  257 |   37 |

|          185.7.225.188.static.100tb.com -    0 |  328 |  328 |   31 |   44 |  261 |   38 |

|et-1-1-0.bdr1-bx10-nyc1-us.hosting.thg.com -    0 |  328 |  328 |   34 |   45 |  265 |   39 |

|                          209.66.121.238 -    0 |  328 |  328 |   34 |   43 |  257 |   38 |

|           ae19.cs1.lga5.us.eth.zayo.com -    7 |  265 |  249 |    0 |   42 |  169 |   37 |

|           ae13.er3.lga5.us.zip.zayo.com -    0 |  328 |  328 |   33 |   42 |  249 |   36 |

|           pr01-eqfr5.blizzardonline.net -    0 |  328 |  328 |   34 |   47 |  250 |   41 |

|              ae1-br01-eqny8.as57976.net -    0 |  327 |  327 |   59 |  194 | 2133 |  267 |

|                   No response from host -  100 |   66 |    0 |    0 |    0 |    0 |    0 |

|         et-0-0-1-pe03-eqch2.as57976.net -    0 |  328 |  328 |   55 |   66 |  265 |   60 |

|                           24.105.62.129 -    0 |  328 |  328 |   56 |   64 |  256 |   57 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Thank you, TurboTastic! It looks like with the US West connection, it may not be going through or its not providing the data needed. US Central looks fairly stable, however.

Did you have any luck with any of the workarounds listed above? Does an alternative connection or VPN seem to work around the issue?

This one works for me. Load the game> stuck on loading> disconnect internet > game loaded > reconnect internet. But then it would take a a few tries to actually log in and be able to click the Ready button in COOP

ive been having the same problem except my game loads in the task bar and sometimes the audio works, but it won’t let me maximize it, this happens for all battlenet games too. ive been dealing with this for months now and ive tried everything and more. i’m unfortunantly about ready to just drop all blizzard/activision games for good.