Raynor and Artanis capped at level 5

[SilentValor-1499]

Both Raynor and Artanis are locked at level 5 for me as of today.

[Leviathan-1945]

Hey SilentValor,

This is a bug on Bliz’s side that occasionally pops up that Bliz needs to fix on their end. For this current occurrence, Bliz is aware and is looking into it. You can follow this thread if any updates are made.

Note: Bliz is aware that the fix attempt mentioned earlier in the linked thread below didn’t work.

[Jan 2024] Co-op Commanders reset to level 5

Hey all, We’re aware that the service restart did not help and we’ve escalated the issue for further investigation. Once we know more or have a solution pushed out we will update this thread. Thread title has been updated as well.

[Nick1000-1471]

Just adding a bump. I have the same issue. After two days i tried to play a game thinking i just needed to level them back up but it showed locked at 5 once i finished. Says i need to purchase to level higher.

[Hamper-1153]

Adding to this as well, my Raynor is also capped at level 5. No number of log-offs have fixed it and a support ticket can’t help, so I was told to post here.