Loosing D3D9 device error

Technical Support
1

Hello,

I’ve been having this error lately where into a game my screen will turn black very consistently. Sometimes the game recovers, sometimes it doesn’t. I did install the latest driver of my graphics card and reinstalled Starcraft 2.

GFX 10:05:01.471 DXGI: Available
GFX 10:05:01.611 Resource Cache Override Variable: 0MB
GFX 10:05:01.611 Resource Cache: 2048MB Win64 (16335MB Physical, 13825MB Process Virtual)
GFX 10:05:01.611 Resource Cache Sound: 204MB
GFX 10:05:01.611 Resource Cache Common: 1843MB
GFX 10:05:01.611 Resource Cache VRam: 0MB
GFX 10:05:01.611 Adapter [0]: NVIDIA GeForce GTX 770 (VendorID 0x10de DeviceID 0x1184)
GFX 10:05:01.611 Attempting CreateDevice on adapter [0] (VendorID 0x10de DeviceID 0x1184)
GFX 10:05:01.694 CreateDevice succeeded
GFX 10:05:01.694 Using adapter [0]
GFX 10:05:01.694 Floating point render targets supported.
GFX 10:05:01.698 DXGI Adapter Name: NVIDIA GeForce GTX 770
GFX 10:05:01.698 VRAM Detected: Dedicated [2007MB] Shared [8167MB] (DXGI)
GFX 10:05:01.698 VRAM Override Variables: Dedicated [0MB] Shared [0MB]
GFX 10:05:01.698 Initialized D3D9 GraphicsDevice: NVIDIA GeForce GTX 770 (Driver Version: 30.0.14.7298, VRAM: 2007MB, SVMEM: 8167MB).
GFX 10:05:01.699 Hardware Depth Sampling: Available
GFX 10:05:01.699 VRAM texture space: 1505MB
GFX 10:05:02.851 PerfNotifiers initialized
GFX 10:05:03.000 Lost D3D9 device
GFX 10:05:03.001
GFX 10:05:03.001 D3D9 Device Reset from unknown returned e_errorKindGfx(0)
GFX 10:10:19.381 WARNING: Texture DB does not match file info or file is corrupt for assets\textures\storm_fb_smoke_puffy01.dds
GFX 10:12:40.895 Attempting device reboot
GFX 10:12:41.364 Windows Timeout Detection and Recovery (TDR) detected!
GFX 10:12:41.364 Windows Timeout Detection and Recovery (TDR) detected!
GFX 10:12:45.489 Adapter [0]: NVIDIA GeForce GTX 770 (VendorID 0x10de DeviceID 0x1184)
GFX 10:12:45.489 Attempting CreateDevice on adapter [0] (VendorID 0x10de DeviceID 0x1184)
GFX 10:12:45.535 CreateDevice succeeded
GFX 10:12:45.535 Using adapter [0]
GFX 10:12:45.535 Floating point render targets supported.
GFX 10:12:45.535 DXGI Adapter Name: NVIDIA GeForce GTX 770
GFX 10:12:45.535 VRAM Detected: Dedicated [2007MB] Shared [8167MB] (DXGI)
GFX 10:12:45.535 VRAM Override Variables: Dedicated [0MB] Shared [0MB]
GFX 10:12:45.535 Initialized D3D9 GraphicsDevice: NVIDIA GeForce GTX 770 (Driver Version: 30.0.14.7298, VRAM: 2007MB, SVMEM: 8167MB).
GFX 10:12:45.536 Hardware Depth Sampling: Available
GFX 10:12:45.537 VRAM texture space: 1505MB
GFX 10:12:46.039 Device reboot successful
GFX 10:12:46.412 PerfNotifier: [Render] [DeviceReboots] Occurrences [1] Peak [1.000000]
GFX 10:12:46.412 PerfNotifier: [ResourceCache] [Evicted] Occurrences [1] Peak [56.375000]
GFX 10:12:46.482 Windows Timeout Detection and Recovery (TDR) detected!
GFX 10:12:51.641 Attempting device reboot
GFX 10:12:51.733 Adapter [0]: NVIDIA GeForce GTX 770 (VendorID 0x10de DeviceID 0x1184)
GFX 10:12:51.733 Attempting CreateDevice on adapter [0] (VendorID 0x10de DeviceID 0x1184)
GFX 10:12:51.766 CreateDevice succeeded
GFX 10:12:51.766 Using adapter [0]
GFX 10:12:51.766 Floating point render targets supported.
GFX 10:12:51.766 DXGI Adapter Name: NVIDIA GeForce GTX 770
GFX 10:12:51.766 VRAM Detected: Dedicated [2007MB] Shared [8167MB] (DXGI)
GFX 10:12:51.766 VRAM Override Variables: Dedicated [0MB] Shared [0MB]
GFX 10:12:51.766 Initialized D3D9 GraphicsDevice: NVIDIA GeForce GTX 770 (Driver Version: 30.0.14.7298, VRAM: 2007MB, SVMEM: 8167MB).
GFX 10:12:51.766 Hardware Depth Sampling: Available
GFX 10:12:51.767 VRAM texture space: 1505MB
GFX 10:12:52.088 Windows Timeout Detection and Recovery (TDR) detected!
GFX 10:12:52.088 Windows Timeout Detection and Recovery (TDR) detected!
GFX 10:12:52.265 Device reboot successful
GFX 10:12:59.902 Attempting device reboot
GFX 10:12:59.986 Adapter [0]: NVIDIA GeForce GTX 770 (VendorID 0x10de DeviceID 0x1184)
GFX 10:12:59.986 Attempting CreateDevice on adapter [0] (VendorID 0x10de DeviceID 0x1184)
GFX 10:13:00.021 CreateDevice succeeded
GFX 10:13:00.021 Using adapter [0]
GFX 10:13:00.021 Floating point render targets supported.
GFX 10:13:00.022 DXGI Adapter Name: NVIDIA GeForce GTX 770
GFX 10:13:00.022 VRAM Detected: Dedicated [2007MB] Shared [8167MB] (DXGI)
GFX 10:13:00.022 VRAM Override Variables: Dedicated [0MB] Shared [0MB]
GFX 10:13:00.022 Initialized D3D9 GraphicsDevice: NVIDIA GeForce GTX 770 (Driver Version: 30.0.14.7298, VRAM: 2007MB, SVMEM: 8167MB).
GFX 10:13:00.022 Hardware Depth Sampling: Available
GFX 10:13:00.023 VRAM texture space: 1505MB
GFX 10:13:00.306 Windows Timeout Detection and Recovery (TDR) detected!
GFX 10:13:00.307 Windows Timeout Detection and Recovery (TDR) detected!
GFX 10:13:00.533 Device reboot successful
GFX 10:13:07.099 Windows Timeout Detection and Recovery (TDR) detected!
GFX 10:13:11.090 Windows Timeout Detection and Recovery (TDR) detected!
GFX 10:13:14.337 Attempting device reboot
GFX 10:13:15.264 Windows Timeout Detection and Recovery (TDR) detected!
GFX 10:13:17.897 Adapter [0]: NVIDIA GeForce GTX 770 (VendorID 0x10de DeviceID 0x1184)
GFX 10:13:17.898 Attempting CreateDevice on adapter [0] (VendorID 0x10de DeviceID 0x1184)
GFX 10:13:17.902 DirectX call failed with error code -2005530516
GFX 10:13:18.824 Windows Timeout Detection and Recovery (TDR) detected!
GFX 10:13:19.730 DirectX call failed with error code -2005530516
GFX 10:13:20.761 DirectX call failed with error code -2005530516
GFX 10:13:22.279 Windows Timeout Detection and Recovery (TDR) detected!
GFX 10:13:23.199 DirectX call failed with error code -2005530516
GFX 10:13:24.208 DirectX call failed with error code -2005530516
GFX 10:13:25.209 CreateDevice failed:
GFX 10:13:25.209 hPureDeviceResult [8876086c]
GFX 10:13:25.209 hMixedDeviceResult [0]
GFX 10:13:25.209 hSoftwareDeviceResult [0]
GFX 10:13:25.209 hFocusWindow [110226]
GFX 10:13:25.209 PresentParameters [BackBufferWidth=0
GFX 10:13:25.209 BackBufferHeight=0
GFX 10:13:25.209 BackBufferFormat=21
GFX 10:13:25.209 BackBufferCount=1
GFX 10:13:25.209 MultiSampleType=0
GFX 10:13:25.209 MultiSampleQuality=0
GFX 10:13:25.209 SwapEffect=1
GFX 10:13:25.209 hDeviceWindow=1114662
GFX 10:13:25.209 Windowed=1
GFX 10:13:25.209 EnableAutoDepthStencil=0
GFX 10:13:25.209 AutoDepthStencilFormat=0
GFX 10:13:25.209 Flags=0
GFX 10:13:25.209 FullScreen_RefreshRateInHz=0
GFX 10:13:25.209 PresentationInterval=-2147483648
GFX 10:13:25.209 ]
GFX 10:13:25.209 Device reboot failure, error code 537264138
GFX 10:13:25.846 Windows Timeout Detection and Recovery (TDR) detected!
GFX 10:13:28.482 Windows Timeout Detection and Recovery (TDR) detected!

2

Hey there,

It may be worth using DDU to uninstall the current graphics drivers, then reinstall a fresh set from the Nvidia website. Make sure to disable or uninstall any third party “driver installer” software, if any exists on the computer, before doing this to ensure only the correct version of the driver is installed on the computer.

Let us know how things go. Cheers!

3

Did what you’ve described and got this error, which I’ve gotten previously.

GFX 08:48:25.502 DXGI: Available
GFX 08:48:25.688 Resource Cache Override Variable: 0MB
GFX 08:48:25.688 Resource Cache: 2048MB Win64 (16335MB Physical, 13245MB Process Virtual)
GFX 08:48:25.688 Resource Cache Sound: 204MB
GFX 08:48:25.688 Resource Cache Common: 1843MB
GFX 08:48:25.688 Resource Cache VRam: 0MB
GFX 08:48:25.688 Adapter [0]: NVIDIA GeForce GTX 770 (VendorID 0x10de DeviceID 0x1184)
GFX 08:48:25.688 Attempting CreateDevice on adapter [0] (VendorID 0x10de DeviceID 0x1184)
GFX 08:48:25.812 CreateDevice succeeded
GFX 08:48:25.814 Using adapter [0]
GFX 08:48:25.816 Floating point render targets supported.
GFX 08:48:25.819 DXGI Adapter Name: NVIDIA GeForce GTX 770
GFX 08:48:25.819 VRAM Detected: Dedicated [2007MB] Shared [8167MB] (DXGI)
GFX 08:48:25.819 VRAM Override Variables: Dedicated [0MB] Shared [0MB]
GFX 08:48:25.819 Initialized D3D9 GraphicsDevice: NVIDIA GeForce GTX 770 (Driver Version: 30.0.14.7298, VRAM: 2007MB, SVMEM: 8167MB).
GFX 08:48:25.820 Hardware Depth Sampling: Available
GFX 08:48:25.821 VRAM texture space: 1505MB
GFX 08:48:27.327 PerfNotifiers initialized
GFX 08:48:27.474 Lost D3D9 device
GFX 08:48:27.475
GFX 08:48:27.475 D3D9 Device Reset from unknown returned e_errorKindGfx(0)
GFX 09:05:29.873 WARNING: Texture DB does not match file info or file is corrupt for assets\textures\storm_fb_smoke_puffy01.dds
GFX 09:15:08.011 DirectX call m_device->TestCooperativeLevel() failed with error code -2005530519
GFX 09:15:08.013 DirectX call failed with error code -2005530519
GFX 09:15:08.013 Lost D3D9 device

edit: I’ve done a fresh install of SC2 as well, as I’ve seen the error with the storm_fb_smoky_puffy01.dds before. This happened during playing Kerrigan Survival 2 (arcade map)

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