Game Freezing on Arcade Tab

If you have windows 11, you can drag your task manager to a second desktop and close sc2 that way. That’s what I started doing.

Also, some people keep claiming EU is fine, but when I change regions and go to EU my game still freezes.

Yep!

I’ve seen that work around mentioned a couple times.

That allows players to bypass the “Lobbies” tab when selecting the “Custom” game mode directly. Instead, it opens the “Campaigns” tab (which there doesn’t seem to be an issue at the moment).

The only issue with the work around is that at the end of any type of custom game, it returns to the “Lobbies” tab by default when the score screen appears. So people will get frozen unless they force-close SC2 on the Victory/Defeat/Quit screen.

UPDATE:
See here.

K just an update… consider me your unoficial QA for the moment.

After completing a game in Arcade, when you go to the score screen the default option is the lobbies tab auto selected, and so the game freezes and you have to shut down/restart in order to get out of it… SOOOO if people really want to use this work around… it will work, buuuut you’ll have to restart your computer EVERY time after the game completes. As result even if you use the work around there aren’t a lot of people playing despite it being the weekend… I imagine because they’d rather play something else than put up with that.

Any idea what’s causing the bug and is there a timeframe when we will see a patch/fix? I just hope it’s marked as a higher priority ticket on your end and not a, “We’ll get to it next sprint… maybe.”

Thanks for the updates!

This technically isn’t a fix, but just a duct tape solution: Change the default sub-tab selected as always being whatever the user has selected in their most recent/previous session (or however that’s currently setup). Example… I click custom, default Arcade, unless I change it during that session.

Of course that’s probably just not worth your time if you’re all going to just fix lobbies, but if that’s coded how I think it is, should literally take a programmer 1 minute and would honestly be a neat feature for users anyway.

Good luck

You have to open task manager and close SC2 without accepting the victory / defeat dialogue.

If you have windows 11 you can drag your task manager to second desktop to close SC2 without restarting.

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Not every system will react the same, but with mine, I just need to close SC2 from the task bar.

Krays’ suggestion above also works as well.

There is an article written by a community member where they break down what they believe the issue to be.

As for a fix, that I don’t know. But as I come across new community info, I pass it along to Bliz.

I started the game w/o logging in on Bnet, then went to EU region, and logged in after pressing play. Started a new ID, and played just fine on the EU server. Like you, just setting my original acct to EU region did not help.

ah I see I’ll give it a try. Thanks!

I appreciate the article. Thank you!

I’m having the same issue whenever I go to the arcade tab. The game locks right up.

these bozos added AI worrired about “alt-right gamers” instead of doing their job and protecting us from exploits. Your bad code and development shows. I gotta re-route my router with customer commands to not lock up. What a joke.

Just an update to the work arounds.

An extra step can be done to avoid both freezing and force-closing at the end of custom games.

Once a game lobby is open, minimize it and change to Campaign mode. Then click “Return to Lobby” in the bottom left of the screen. After that, just fill the lobby and play normally. When the game is done, it will return to the Campaign UI instead of the Lobbies UI. Thus no force-close and no freeze.

Why is there still no hotfix?

Hey folks,

I posted a work-around guide over in General Discussion. This can be used while the freezing issues persist.

Bump. It’s specific people doing that once again.

And since hyperlinks doesn’t work for me… go look at the picture at
ibb . co/KWZWJJR

This time around, I hope this goes higher up for people to take actions.

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Workaround functions. But the problem just shouldn’t exist.

Get it fixed.

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me too , it maybe a hacked map or malicious exploit.
it the 2er time happen to me now.
if i wait ~10 min the tab unfreeze, but after it freeze in game.
Last time it was fixed after ~24h.

if you look in arcade after 10min you have weird map in the list with hacker troll like “we are back mouahahah”

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Still down, General Chat believes someone has webhooked a map and has bugged the entire arcade tab. Basically DDOSing a whole tab of the game. Can we get a support team on this?

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I am now having the same issue on the NA servers. But according to the forums this goes back weeks… and still hasn’t been fixed?

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IF YOU SCROLLED TO HERE THE PROBLEM IS STILL HAPPENING -

I FREEZE WHEN I CLICK ON THE CUSTOM TAB - YOU CAN ctrl+alt+del and signout to close sc2 BUT IT STILL FREEZES - repaired - uninstalled - scnddsk evrything ok - update graphics drivers etc and nothing

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here screen shot of map name exploit, there are just kids troll

https://cdn.discordapp.com/attachments/1008286585034375189/1221673722981908571/image.png?ex=66136f51&is=6600fa51&hm=9cf1b47acddbceae4d3ab045bd1cdcea64045861eabe207a08a504db17a0f4c4&