DSR causing SC2 not to boot

Technical Support
1

Hi,

Just managed to fix the “GRAPHICS DEVICE IS NOT AVAILABLE AT THIS TIME” issue by disabling DSR in Nvidia controll panel.

Just thought I´d mention it since it didn´t come up in any forum post/search.

2

Hey there, Prizm! Thanks for sharing this with us! We’ve seen similar issues with Heroes using Nvidia DSR due to some resolution and compatibility issues with optimizing DSR. I’m glad to hear that a resolution was found and hope it helps others who are in the same situation!

For a step by step to disable DSR:

  1. Right click on the Desktop, then go to the Nvidia Control Panel.
  2. Under Manage 3D Settings, either select Global (for the entire system) or Program Settings (to select StarCraft II specifically).
    Note: Try the Global Settings if the Program settings for StarCraft II does not work.
  3. Uncheck any DSR - Factors selected.

Once done, it should show DSR - Factors [ Off ]

Thanks again for the visibility on this, Prizm!