Coop Commanders wrong level, not level 5 bug

I just reinstalled after a long layoff. I had every character at 15, except for Zera. Now, most are 15 but several, including some of my most played commanders, are anywhere from 1 to 14.

Has anyone seen this and is there a known fix?

This is the first time I’ve heard of something like this.

Check that 1) you are on the correct region, and 2) you are logged in on the correct Battlenet account.

This has happened to me before, but it usually fixes itself after a few minutes. Don’t know wha tto tell you if it’s permanently doing this.