So for the Last week Ive been leveling up Artanis In the Co-op missions, I logged in this evening to see that instead of being Level 13, like when i last played this morning, My Artanis Level was reduced to Level 5, my upgrades are only unlocked to level Five, and It shows I have full experience. Please fix this bug, or if anyone knows how to fix it, please let me know, thank you.
Update: On my Profile where it says last played, it shows that I last played Artanis but My level is Mastery 7 which is also wrong, and it still shows me at level five
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This is happening to me as well
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it is also happening to me as well, dropped my Artanis and Kerrigan to 5
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same problems here, artanis, raynor and kerrigan for me
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My Artanis lost all of it’s mastery levels and was set back to 5
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I also have that problem in my profile says that I have mastery 39 but in cooperative I have level 5
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I also have the same issue. I am leveling my raynor up and i got a mastery artains. After 1 co op mission it resets back to level 5.
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same thing happened to me.
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For me is stuck too im happy because im not the only what have the problem i hope they fix this problem soon
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It’s happening to me aswell
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From what I gathered, this problem occurs when you start sc2 with a different bnet account than the one you actually log in with. (So you start sc2 on account 1, then cancel the authentication, and then log into account 2. You’ll be on account 2, but the co-op commanders are locked at level 5.) Don’t really know why this happens, but just make sure that your bnet and sc2 account are the same.
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Same Happened to me with Raynos
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this also happens when the server isn’t collecting your data correctly, as your progress is saved on the server. A workaround is to log out of SC2, and then log back into SC2. You should have your levels shown after a couple of seconds. Also make sure you’re on patch 5.0.7, and try disconnecting and reconnecting your internet connection.
Another thing to try is to disable your firewall, make sure SC2 can run through it, then enable it again.
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Same issue for me with Abathur
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i am very unhappy here. i want my levels back
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I have seen this happen as well, but has tended to reset. After being away from the game for 5 years, Kerrigan is the ONLY commander I have/had at 15. Someone in chat mentioned playing a game is the only reset and that is not the case. I have zero interest in raising Kerrigan to 15 again just to work on ascension levels, which are now frozen for me.
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The same thing happened to me, my Raynor, Kerrigan, and artanis reset to level 5 when they were at level 15… still retained all of talents that I had on Raynor and artanis… Blizzard please fix… iv been playing starcraft ever since brood war… I love this game.
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Similar issue for me:
Coop commanders levels were reverted to 5 for the 3 basic commanders. My Raynor, Kerrigan, and Artanis commanders were all level 15, prestige level 0. Today when I logged on, I noticed they are all level 5, still prestige level 0. It appears as though they were reverted to level 5 (perhaps because because they are “free to play” & not purchased then that was later fixed since they are the default commanders, but the levels remain lost).
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I am frustrated with this too. When I try to research it, it looks like this issue happens on and off for a lot of players, but no matter how many forums I scroll through, the solve is never posted. Only that for some people it seems to resolve and people start posting, it’s resolved…But no one ever explains what happened or how it becomes resolved. Frustrating to be sure. But more frustrating that it is a reoccurring issue without explanation.
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Same issue for me as well. All of mine were lvl 1. I logged out and logged back in which fixed all but Raynor, Kerrigan and Artanis stuck at lvl 5 from 15.
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