CLIENTSIDE_CACHE_READ_BAD_HASH error

Cannot access Co-Op, Versus, or Custom. Error displayed is CLIENTSIDE_CACHE_READ_BAD_HASH.

The following steps have been done:

  1. firewall is disabled
  2. antivirus is disabled
  3. a VPN is used
  4. the region is changed
  5. cache is deleted
  6. ipconfig functions are run
  7. network was changed to another wi-fi

pathping results are:

Tracing route to 202.9.67.254 over a maximum of 30 hops

  0  laptopname [192.168.254.106] 
  1  globebroadband.net [192.168.254.254] 
  2     *        *        *     
Computing statistics for 25 seconds...
                     Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct     Lost/Sent = Pct  Address
  0                                                                         laptopname [192.168.254.106] 
                                                     0/ 100 =  0%   |
  1    1ms      0/ 100 =  0%          0/ 100 =  0%  globebroadband.net [192.168.254.254] 

Trace complete.

tracert results are:

Tracing route to 202.9.67.254 over a maximum of 30 hops

  1     1 ms     1 ms    <1 ms  globebroadband.net [192.168.254.254] 
  2     *        *        *     Request timed out.
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.