Clientside Cache issue prevents ladder matches

Technical Support
1

Full error:
Clientsidecache_read_http_file_not_found

I’ve gotten this trying to do anything under the “versus” section, so I essentially can’t ladder.

I’ve already tried deleting cache file in “documents” and also “Blizzard Entertainment” folder in %ProgramData%, neither helped

3 Likes
2

I am getting the same issue 20 characters typed

3

yeah same here. cant even load a custom game.

4

I’m having the same problem.

5

Yes, this appears to be happening to me as well.

6

Same here… I played 3 games earlier (Australia: 9:30ish-am)and getting ready for the 4th, then boom: “CLIENTIDECACHE_READ_HTTP_FILE_NOT_FOUND”

7

I am getting the following error when I try to launch into Versus Multiplayer.

Error: clientsidecache_read_http_file_not_found

2 Likes
8

I am getting the same thing. I’m currently reinstalling the game.

9

Mac or PC? I forgot to list that this is on a Mac.

10

I am PC. First time I’ve seen this issue personally

11

Let me know if the reinstall works. I can’t find much about this issue already on the forums.

12

I’ll let you know, probably 20 minutes or so.

13

same here tried to clear cache and repair… nothing
I’m on pc too

14

Also having this issue - I’m on PC

FYI deleting local cache files or files in %ProgramData% folder also does NOT help (contrary to some older threads which saw this problem before), at least for me

1 Like
15

I’m Having the same issues as everyone else. I tried deleting the cache in %ProgramData% too and it didnt work, also tried reinstalling and that too didnt work.

16

Same here…

17

Great…im reinstall is almost done.

1 Like
18

Having the same problem. Following!!

19

Same here and deleting cache amongst others doesnt work

20

When trying to launch a versus game (2, 3 or 4), I now get this error message: CLIENTSIDECACHE_READ_HTTP_FILE_NOT_FOUND