Can't Download My Published maps

Hi,
Is it a bug or something else, i can’t download my own maps that i published to battle.net
in Editor when i log in in manage my published files, there is a list of all things that i published,
when i select an item i can’t download it to my system, it just says complete and the button is grayed out

This is correct. You cannot retrieve locked maps. This is stated when you publish a locked map to the servers.

Additionally, Customer Support WILL not and CAN not help you when it comes to editor issues.