Cannot play SC2

Technical Support
1

Game version 5.0.10.89165
My PC: AMD Ryzen 7 5800X 8-Core Processor (32 gb ram) - DirectX 12
Card: NVIDIA GeForce RTX 3080
NVIDIA graphics up to date.

I just get this message:
"Graphics device is not available at this time. Please try starting Starcraft II again, or restarting your machine. If the problem persists, for more information consult our support website at
http://blizzard.com/support

."

I’ve restarted the PC a few times (before and after checking for graphics updates), and I uninstalled and reinstalled SC2. Nothing.

2

what card you running and where exactly did you get it.

1 Like
3

got the card on newegg, I think.

My PC runs everything at max graphics… SC2 just won’t even open. I hadn’t played it in a while, I wanted to do a few co-op games last night but it just wouldn’t open.

4

well thats some odd one
, sorry to hear.

5

Hey there,

Try resetting the game settings through the Battle.net app. This will force the game to re-detect the graphics setup.

If that doesn’t work, try deleting the Starcraft II folder located in your Documents folder.

6

Resetting settings worked! Thanks!

7

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