Cannot boot Starcraft 2

Technical Support
1

4B7757B0-4B3B-4EA1-B6B7-B227954AF352

I have a AMD Ryzen 7 3800X 8-core Processor with an NVIDIA GeForce GTX 1060. I am running Windows 10 as my Operating System.

I have reinstalled the game multiple times, but whenever I try to boot starcraft 2, I immediately get a white box that says that the files in my Starcraft 2 installation are damaged.

I have ran scan and repair.
I have run as a 32 bit client.
I have uninstalled Onedrive.
I have disabled my firewall.
I attempted to make the game windowed mode (through the nvidia software)
I have ran compatibility mode (set to windows 7)
I have reinstalled both battle.net and starcraft 2.

What do I do?

2

Hey there,

After looking over the crash logs from our side I can see that these crashes are actually being caused by OneDrive syncing your Documents folder. Unfortunately just uninstalling OneDrive will not work to fix this, so you will first need to reinstall OneDrive then follow these steps to unsync your Documents folder.

After the Documents folder is no longer synced you should be able to launch the game properly.

3

thank you for the really quick response! I will follow those steps to see if I can get sc2 running.