Hi @caterpepi and Blizzard support,
I am experiencing the same challenge, I get the same error in co-op only. I have tried deleting the cache files, (which temporarily gives a “downloading files” descriptor and then gives the error. Subsequent attempts bring up the error immediately.
I have also tried resetting the in-game settings from within the blizzardnet app which has not worked, and I have also attempted using a VPN and also trying to adjust DNS settings.
Can you please assist?
Hey, Audeamus! The other thread was inactive for some time, so I moved you over to a new thread.
There’s been some connection issues with the Oceanic region. Does the issue happen on a different realm? With the VPN, did you try a different country completely to test?
Let’s gather a WinMTR file until the problem occurs for 10 to 15 minutes. Copy and paste the text file created and paste it between two ~~~ like so:
~~~
WinMTR Here
~~~
If you have issues pasting here, use Pastebin and post the end of the link. (ie. 123456 for pastebin.com/123456)
Hello Caterpepi here’s my issue
The Pathping/Traceroute stops at 10.106.67.78 when trying to connect to 103.4.114.233(Australia) and it stops at my ISP when I try to connect to 202.9.67.254(Southeast Asia)
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.50.1 - 0 | 37 | 37 | 0 | 17 | 134 | 1 |
| 121-75-243-254.dyn.vf.net.nz - 0 | 37 | 37 | 3 | 23 | 144 | 3 |
| 10.200.12.21 - 0 | 37 | 37 | 6 | 26 | 141 | 7 |
| 9500.syd.equinix.com - 0 | 37 | 37 | 35 | 71 | 219 | 36 |
| 57976.syd.equinix.com - 0 | 37 | 37 | 35 | 74 | 220 | 36 |
| et-0-0-49-br02-eqsy4.as57976.net - 0 | 37 | 37 | 35 | 71 | 219 | 35 |
| et-0-0-0-pe02-eqsy4.as57976.net - 0 | 37 | 37 | 35 | 71 | 219 | 35 |
| 137.221.66.147 - 0 | 37 | 37 | 35 | 69 | 219 | 36 |
| 10.106.67.78 - 0 | 37 | 37 | 35 | 71 | 219 | 37 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Please help